Manager - Home Medical Equipment

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Position Highlights

This position will Manage the Watertown and Huron, SD HME branches

You Belong at Avera

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

• Oversee daily on site branch operations, including inventory control, equipment maintenance, and patient delivery logistics.
• Hire, train, and evaluate staff to ensure all required competencies are achieved and maintained. Ensure ongoing learning and annual competencies are met.
• Proactively identify and resolve operational issues and develop improved methods to enhance efficiency and productivity.
• Collaborate with the Avera@Home HME leadership team on annual budget preparation, including revenue and expense projections.
• Build and maintain strong relationships with referral sources, physicians, and health systems to support growth and retention.
• Partner with the leadership team to ensure consistent implementation of policies, procedures, protocols, and standard work, driving ongoing efficiency and cost reduction efforts.
• Monitor branch KPIs, manages profit and loss (P&L), and executes strategies to improve profitability.
• Ensure full compliance with Medicare, Medicaid, private insurance, FDA, DOT, JCAHO, HQAA, and all other applicable federal, state, and local regulations.
• Participate in state, regional, and national industry activities while fostering collaborative relationships across the Avera@Home HME network.
• Demonstrate strong leadership and communication skills in all interactions.
• Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

• Bachelor's from a college or university; 2 or more years of DME/HME related experience or an equivalent combination of education and experience
• Drivers License - Licensing Board A valid driver's license and that the employee is insurable by Avera Health automobile liability insurance carrier. Upon Hire

• Commitment to the daily application of Avera’s mission, vision, core values, and social principles to serve patients, their families, and our community.
• Promote Avera’s values of compassion, hospitality, and stewardship.
• Uphold Avera’s standards of Communication, Attitude, Responsiveness, and Engagement (CARE) with enthusiasm and sincerity.
• Maintain confidentiality.
• Work effectively in a team environment, coordinating work flow with other team members and ensuring a productive and efficient environment.
• Comply with safety principles, laws, regulations, and standards associated with, but not limited to, CMS, The Joint Commission, DHHS, and OSHA if applicable.

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees. We support you with opportunities to help live balanced, healthy lives. Benefits are designed to meet needs of today and into the future.

• PTO available day 1 for eligible hires.

• Up to 5% employer matching contribution for retirement

• Career development guided by hands-on training and mentorship

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-605-504-4444 or send an email to talent@avera.org.