Medical Assistant

Under general direction, the Medical Assistant provides direct patient care to patients of Choice Pain & Rehabilitation Center, LLC. This position is responsible for abiding by HIPPA rules and regulations and assisting patients with medical forms in addition to the below noted essential duties. Candidate must have experience with EMR systems, requesting medical records, utilizing the Pharmacy Database Monitoring Program as directed by providers, recording vital signs and medical history, collecting patient information, facilitating patient flow, and complies with measures to assure that patient/customer satisfaction results are consistently maintained. 

Medical Assistant Essential Duties and Responsibilities:

•    Accurately ensuring patient medical records are complete.

•    Prepares all forms and requisitions as instructed by the provider.

•    Takes and records patient vitals.

•    Properly maintains examination rooms and other clinical areas, including supply inventory and maintenance.

•    Maintains certifications and skills.

•    Adheres to Infection Control, Safety and OSHA standards as specified by State, and Company standards.

•    Maintains knowledge of, and complies with established State, Company and any other applicable policies and procedures.

•    Instructs patients in simple procedures/tests and dispenses appropriate educational materials.

•    Draws up injections to be administered.

•    Verifies that radiological and laboratory records are received and in the patient chart. If radiological and/or laboratory records are not in the chart, take necessary steps to obtain the records.

•    Fits patients for durable medical equipment (DME) and completes all applicable paperwork.

•    Obtains prior authorizations for prescriptions and/or DME, as needed.

•    Sterilizes and cleans instruments used in examinations and/or procedures; maintains clean and hygienic environment.

•    Monitors personal and provider staff task buckets in the EMR.

•    Under the direction of the physician, assists with providing Workers Compensation medication.

•    Labels specimens accurately and distributes them to the appropriate personnel to ensure specimen integrity.

•    Processes specimens and prepares them for shipping.

•    Maintain lab area with ample supplies and in a clean and safe condition.

•    Follows test requirements of laboratory and procures unaltered urine specimen for testing.

•    Acts as a back-up for Ancillary Medical Assistants, performing Ancillary Medical Assistant duties, as directed.

•    Provides exceptional customer service to patients and their families both in person and over the phone.

•    Clerical and administrative duties, as needed.

Minimum Qualifications:

•    High School Diploma, or equivalent.

•    Must have knowledge of the internet and Microsoft Office software (Word, Excel, PowerPoint, Outlook).

•    Must have excellent written and oral communication skills, including exceptional customer service.

•    Must work well under pressure, especially regarding patient health and emergency situations.

•    Must be able to multi-task and prioritize.

Preferred Qualifications:

•    Associate degree from an accredited college or university.

•    One (1) year of prior experience working with an Electronic Medical Record (EMR).

Driving/Travel:

The employee must have reliable transportation, as work assignments may be needed at any of the company’s locations.

Benefits Package for Full-Time Employees:

•    401K, includes company match

•    Dental insurance

•    Health insurance

•    Vision insurance

•    Employee discount

•    Paid time off