Assistant Manager

Description

ABOUT US:

Cornerstone Residential is a comprehensive property management company committed to providing exceptional service while maximizing revenue for our partners. Our mission is to protect and enhance the value of the properties we manage, ensuring they thrive in a competitive market. Today, we manage over 23,000 housing units across 229 communities throughout the western and mid-United States.

At the heart of our operation is a strong focus on resident and employee satisfaction, which we believe is essential for maintaining high occupancy rates and fostering community loyalty. We strive to create welcoming and enjoyable living environments for all residents, ultimately driving income growth for property owners.

JOB SUMMARY:

The Assistant Property Manager for HUD/LIHTC property assists Property Manager with managing operations, leasing activity, renewals, collections, financial reporting, supplies, and communications for assigned residential property.

CLASSIFICATION: Part-Time, Hourly/Non-Exempt

SHIFT: Wednesday and Saturday 9 am-3 pm

COMPENSATION: $11-$12 per hour, eligible for Monthly Commissions

ESSENTIAL DUTIES:

1. Assist Property Manager in managing day-to-day operations.

• Ensure all monies received are deposited and recorded on a daily basis and confirm proper bookkeeping procedures.
• Promptly respond to resident concerns, comments, and/or complaints.
• Ensure that the proper move-in paperwork, keys, and remotes are prepared for a new resident.
• Inspect make-ready apartments prior to move in.
• Maintain and/or create a resident renewal program to encourage resident retention.

2. Assist with management of property maintenance with the assistance of the maintenance team.

• Assist in managing requests for repairs and maintenance and evaluate timely completion of work orders.
• Monitor electric, water, and gas usage on the property.

3. Manage and monitor rental collection.

• Ensure rent and other charges are collected timely and posted daily.
• Ensure the proper legal notices are given and deadlines met concerning filing eviction, filing writs, and attending court hearings.
• Assess move-out condition of apartments and have a final account statement sent with the final disposition.

4. Manage, create, and monitor marketing activities.

• Understand the market and any other aspects of the sub-market that could impact occupancy and/or income of the property.
• Assist with the creation of marketing surveys and understand marketing strategies to secure prospective residents.

5. Perform other duties as assigned or requested to support property operations.

Requirements

REQUIRED

• High school diploma or GED.
• Minimum two years’ property management industry experience and HUD/LIHTC experience.
• HUD and Tax Credit Section 42 experience required
• One-Site or other property management software.
• Must have reliable transportation, maintain auto insurance, and have a valid driver’s license.
• Proven ability to market properties.
• Strong communication and customer service skills.
• Must be able to pass background check and drug screen

PREFERRED

• Bilingual or multilingual skills
• CAM, ARM or CCRM certification.
• HUD/LIHTC experience

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.