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Job DetailsLevel: ExperiencedJob Location: CLINIC - IDAHO FALLS - IDAHO FALLS, ID 83404Position Type: Full TimeEducation Level: HS diploma or GED + ExperienceSalary Range: $16.50 - $16.50 HourlyTravel Percentage: Up to 25%Job Shift: DayJob Category: Health CareStatus: Non-Exempt / HOURLY     Regular Full Time      Reports to: Clinic Administrator Benefits: Medical, Dental, Vision, 401K, Vacation, Paid Holidays  Essential Duties and Responsibilities (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned) Supervise all aspects of clinic office operations in conjunction with organizational policies and procedures, maintaining a friendly, professional, patient-oriented environment Coordinate clinic office meetings and front office activities Direct levels of service and patient flow Process A/P invoices Oversee staff scheduling and performance assessments Ability to make decisions in the process of troubleshooting problems for clinic providers Schedule patient appointments Check in patients in a positive and friendly manner Ensure that patients do not wait more than 10 to 15 minutes past scheduled time of appointment Collect insurance information, co-pays, payments toward balances, and payments toward deductibles Write payment receipts for patients Oversee all aspects of clinic office billing operations Handle the process of collections at time of service Assist counselors, doctors, and physician assistants as needed (making phone calls, pulling charts, checking healthy connections statuses of patients) After business hours: log off computers, lock doors, and turn off radio and lights Supervise front office staff Work as part of a team and exhibit competent and effective communication skills Demonstrate awareness and sensitivity to cultural issues and community practices of children and families of CC Idaho’s client base Ability to multi-task, manage time, meet deadlines and remain calm and professional under pressure Maintain standards of confidentiality of CC Idaho clients and records Maintain strict confidentiality and compliance with HIPAA standards and other grant requirements Perform all work duties and activities in compliance with CC Idaho, Joint Commission, OSHA and HIPAA regulations Qualifications/Benefits Qualifications                                                Required High School Diploma or GED Ability to read, speak, and write in both English/Spanish in a business setting Three-years of medical receptionist experience Current driver's license and proof of auto insurance Must pass a background check Ability to operate standard office equipment and be proficient in Microsoft Office applications Evidence of no communicable disease Basic knowledge of Electronic Medical Records (EMR), Patient-Centered Medical Home (PCMH), and Uniform Data System (UDS)  Preferred Associates degree 5 years’ experience in front desk operations Current First Aid and CPR certification Basic knowledge of Medicare Basic knowledge of Medicare Required Physical Demands Is frequently required to stand, walk; climb or balance, sit, stoop, kneel, crouch, or crawl; reach with hands and arms. Must be able to lift and/or move up to 20 pounds. Work Environment Work in an office setting; the work may be stressful; the noise level is moderate; may be exposed to electrical shock and fumes or airborne particles.  BENEFITS' “CCI is a strong, non-profit agency to work with. They respect work-life balance and allow for flexibility when it is needed. Excellent premiums on benefits packages. Good working environment with opportunities for advancement."  Health Benefits Medical Benefits Dental benefits Vision benefits Financial Well-Being Basic Life Insurance with Accidental death & dismemberment Supplemental Voluntary Life Long- and Short-Term Disability Flexible Spending Accounts (Medical & Dependent Care) 401(k) retirement plan (Must be 21 years of age to participate) Voluntary Benefit Options Accident Insurance Critical Illness Legal Ease Norton Life Lock Verizon Discount Plan Work/Life Balance (Regular Full Time) Generous Paid Time Off Policy (PTO) First year of service – 20 days After five years of service – 25 days After ten years of service – 30 days After twenty years of service – 35 days After thirty years of service – 40 days Twelve Paid Holidays Employee Assistance Program (EAP) 10 free sessions per each topic/situation Assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being Educational leave Up to 5 hours per week to utilize towards education, upon approval and eligibility
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