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Our Account Managers are responsible for the retention activities of assigned accounts, strengthening client and account relationships, while creating future business opportunities. AM's collaborate with peers, leaders, and business partners to deliver target membership, retention, and solution outcomes.
This position supports Large group accounts, with a focus on self-funded plans. There is flexibility to be based in Eastern Idaho (Idaho Falls, Pocatello or Twin Falls), or in Meridian, Idaho. The position offers hybrid location, with presence in-office or in-field + work from home in E. Idaho or Meridian Idaho. #LI-Hybrid
Required Experience: 2-4/+ years’ sales and/or account management experience. Previous industry experience in mid-size or large group health insurance is strongly preferred. Familiarity with a variety of plans structure, including self-funded plans, is highly valuable in this role.
Required Education: Bachelor’s Degree or equivalent work experience (Two years’ relevant work experience is equivalent to one-year college)
Required Licenses/Certifications: State of Idaho Resident License or must obtain within 120 days of hire
Required Travel & Events: travel and/or attend off site events during and outside of standard working hours. Majority of travel will be in and around Eastern Idaho and surrounding area.
Your day may look like:
Responsible for retaining and strengthening client, broker, and consultant relationships through customer service and issue resolution.
Develops account management and sales plans for assigned clients and prepares relationship strategies with clients and customers.
Participates in the design of new benefits and/or procedures by providing input received from clients/accounts/ customers reactions to benefit offerings, rates, and/or processes/procedures to meet the needs of the market.
Provides market feedback and information for retention and sales forecasting.
Reviews and verifies data reports on customer retention, business opportunity and market trends.
Conducts meetings at client/account locations.
May be responsible for new or existing account installation.
May coordinate activities of the field service office. May also provide carrier-specific market information to leadership, as well as provide resolution of complex problems and issues.
As of the date of this posting, a good faith estimate of the current pay range for AM I is: $66,353- $92,894; AM II is: $78,064 - $117,095. The position is eligible for sales incentive bonus (variable depending on company and employee performance). The pay range for this position takes into account a wide range of factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, internal equity, geography, business or organizational needs, and alignment with market data. At Blue Cross of Idaho, it is not typical for an individual to be hired at or near the top range for the position. Compensation decisions are dependent on factors and circumstances at the time of offer.
We offer a robust package of benefits including paid time off, paid holidays, community service and self-care days, medical/dental/vision/pharmacy insurance, 401(k) matching and non-contributory plan, life insurance, short and long term disability, education reimbursement, employee assistance plan (EAP), adoption assistance program and paid family leave program.
We will adhere to all relevant state and local laws concerning employee leave benefits, in line with our plans and policies.
Reasonable accommodations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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