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Job Description:
Job Title: Certified Peer Mobile Response Specialist
Location: Independence, MO
Department: Crisis Services
Employment Type: Full Time
** Must be a Certified Missouri Peer Specialist with at least a high school diploma or GED.**
Job Summary:
Are you passionate about helping others navigate life's most difficult moments while building hope and recovery? Join our compassionate, collaborative team as a Certified Peer Mobile Response Specialist and make a meaningful impact in the lives of individuals experiencing mental health and substance use challenges. This rewarding role offers the opportunity to support others through crisis, share the power of lived experience, build meaningful connections, promote recovery-focused services, and contribute to a mission that changes lives every day. We are seeking empathetic, resilient, dependable professionals who excel at building relationships, inspiring hope, and empowering others to achieve their recovery goals.
As a Certified Peer Mobile Response Specialist, you will provide mobile crisis response services, support individuals and families during times of need, conduct assessments alongside clinical team members, and promote person-centered recovery practices. You will serve as a trusted peer support professional, helping individuals identify strengths, build coping skills, access resources, and move toward greater stability and wellness in a trauma-informed environment.
This position offers…
- Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
- Mileage Reimbursement – Company paid for work functions requiring travel
- Employee Discounts – Hotels, Theme Parks & Attractions, College Tuition
- Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
- Additional Perks & Benefits - Scroll down to bottom of this post to learn more
Key Responsibilities:
- Provide mobile crisis response services and on-call support alongside a Qualified Mental Health Professional
- Conduct telephone and face-to-face assessments for individuals experiencing behavioral health crises
- Build supportive, recovery-oriented relationships that promote hope, empowerment, and resilience
- Assist individuals in identifying strengths, setting recovery goals, and developing strategies to overcome barriers
- Support clients in developing healthy coping skills for managing mental health and substance use challenges
- Encourage the use of family, community, and natural support systems to strengthen long-term recovery
- Deliver person-centered services that align with each individual's goals, preferences, and recovery journey
- Create a trauma-informed environment that emphasizes safety, respect, and client empowerment
- Provide crisis support through in-person and telephone contacts across various crisis service programs
- Attend required meetings, trainings, supervision sessions, and professional development activities
- Complete documentation accurately and within established deadlines
- Review, understand, and follow the ACI Four Core Competencies
- Perform other duties as assigned by Crisis Services Leadership
Education, Experience, and/or Credential Qualifications:
- Must be a Certified Missouri Peer Specialist
- High School Diploma, GED, or equivalent required
- Self-identify as a present or former recipient of mental health or substance use services, or as a person in recovery from a mental health or substance use disorder
- Knowledge of recovery principles, peer support practices, and person-centered care
- Strong interpersonal, communication, and relationship-building skills
- Ability to work effectively with individuals experiencing behavioral health crises
- Ability to demonstrate empathy, professionalism, and respect for diverse backgrounds and experiences
Additional Qualifications:
- Must be at least 21 years of age
- Valid driver's license with a favorable driving record
- Must successfully pass a background check or qualify for an approved exception if applicable
- Must complete the Missouri Peer Specialist application process through Missouri Peer Specialist Program
- If required, must attain completion of the five-day basic training program and pass a State of Missouri-approved certification examination within three (3) months
- Ability to work overnight weekday shifts and respond to mobile crisis situations
- Commitment to recovery-oriented, trauma-informed, and consumer-focused services
Keywords: Certified Peer Specialist, Mobile Response Specialist, Crisis Services, Behavioral Health, Mental Health, Peer Support, Crisis Intervention, Substance Use Recovery, Community Mental Health, Recovery Services
Position Perks & Benefits:
Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
Top-notch training: initial, ongoing, comprehensive, and supportive
Career mobility: advancement opportunities/promoting from within
Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.


Brightli is on a Mission:
A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.
As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.
We are an Equal Employment Opportunity Employer.
Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.
Learn more about this Employer on their Career Site
