Supervisor of Clinical Services

Encompass Medical Group is currently recruiting for a Supervisor of Clinic Services position within our Independence office. This is a full time position. This position is responsible for the administrative support and management assistance for the Office Manager as well as for the organizational support for the staff members within the clinic.

Position Summary: Assists the Office Manager and associates with administrative support for the office. Acts as a liaison between the staff, patients, outside affiliated facilities, and vendors. 

Position Accountabilities: 

• Maintains confidentiality of all medical and administrative information. 
• Assists the Office Manager with collecting and compiling of information for monthly reports. 
• Attends meetings, as needed. 
• Assists with compiling and recording payroll information to include updating employee time accruals in the absence of the Office Manager. 
• Begins initial investigation into patient complaints in the absence of the Office Manager, and reports directly to Office Manager. 
• Responsible for medical equipment supply ordering and periodic maintenance in the office. 
• Acts as a resource person for all office employees. 
• Provides information and assistance to patients as needed. 
• Disseminates appropriate information throughout the center as directed by the Office Manager. 
• Conducts medical in-services and remedial training as needed. 
• Attends to clinic emergencies and assists with transport as needed. 
• Provides feedback to the Office Manager on quality of clinical staff performance. 

Performs other duties as assigned or requested. 

Job Specifications: 

Minimum Education 

• RN/LPN license required

Minimum Experience 

• Previous management experience in the medical field preferred 
• Previous experience working in a clinical environment preferred 

Skills – Administrative 

• Ability to establish and maintain effective working relationships with administrative personnel, peers, and patients 
• Excellent computer skills to include Microsoft Word, Excel, Outlook, PowerPoint, and Access 
• Effective oral and written communication skills 
• Ability to prioritize multiple tasks and meet deadlines 
• Superior organizational skills 

Skills – Machine 

• Computer 
• Copy machine 
• Fax Machine 
• EKG 
• Spirometry 
• Nerve Conduction 
• Other medical machinery, as needed 

Working Conditions/Physical Demands: 

• May be required to travel to other offices within the Kansas City metro
• Job duties require standing or walking 50%, sitting 50% 
• Requires some lifting, stooping, and walking 
• Minimal exposure of chemicals, body fluids, or bloodborne pathogens

Encompass Medical Group is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of race, creed, color, sex, sexual orientation, age, marital status, physical or mental disability, religion, national origin, military service, or any other protected category. We initiate and promote equal employment opportunities.

We offer a very competitive salary, PTO, and generous benefit plans, including medical, dental, vision, life, and long-term disability coverage, and a 401(k) plan. Our cooperative, team-oriented environment is another advantage of working at Encompass Medical Group. Drug screen and background check required. Compensation commensurate with education, professional experience, and required credentials.