Backroom Attendant – Thrift Store

The Salvation Army Family Thrift Store

Location: Independence, MO
Pay Rate: $15.00/hour
Schedule: Full-Time | Flexible Hours (Weekends Required)
Department: Retail Sales
Reports To: Store Manager

Now Hiring: Backroom Attendant

The Salvation Army Family Thrift Store in Independence, MO is seeking a reliable, hands-on Backroom Attendant to support donation processing and back-of-house operations. This role is essential to keeping our thrift store running smoothly and directly supports the life-changing work of the Adult Rehabilitation Center (ARC).

If you enjoy physical work, helping others, and being part of a mission-driven team, this position may be a great fit for you.

Join a Mission That Changes Lives

The Salvation Army Adult Rehabilitation Center (ARC) helps individuals overcome addiction and rebuild their lives through faith-based recovery. Every donation, every sale, and every interaction supports this mission. As a Backroom Attendant, you help create a welcoming, efficient donation experience that keeps our mission going strong.

Position Overview

The Backroom Attendant is responsible for receiving, sorting, and processing donated goods while maintaining a clean, organized, and safe donation area. This role works closely with store leadership and production teams to support store productivity and donor satisfaction.

Key Responsibilities

Donation & Backroom Operations

Greet donors warmly and assist with unloading donations
Maintain a clean, organized, and safe donation area
Provide donation receipts and collect donor email addresses when applicable
Sort, load, and unload donated goods according to center policies
Power sort donations and support production processes (as applicable)

Customer & Donor Service

Communicate courteously with donors regarding accepted and non-accepted items
Suggest pickup services for large donations when needed
Represent The Salvation Army with professionalism and a positive attitude

Safety & Team Support

Report accidents, property damage, or customer concerns promptly
Follow safety procedures and lifting guidelines
Work collaboratively with store and production team members
Maintain availability for flexible shifts, including early mornings, evenings, Saturdays, and some holidays

Qualifications

Education & Experience

High school diploma or currently pursuing one

Skills & Physical Requirements

Friendly, dependable, and customer-service oriented
Basic computer and math skills
Ability to follow instructions and problem-solve in a team setting
Must be able to regularly lift 50 lbs and occasionally up to 100 lbs
Comfortable working in variable temperatures and indoor/outdoor conditions
Ability to stand for extended periods and perform physical tasks

Physical & Work Environment

This role includes standing, lifting, and moving donated goods in both warehouse and store settings. Work is performed indoors and outdoors, with moderate noise, occasional dust, and temperature fluctuations.

Why Work for The Salvation Army

Make a meaningful impact in your community every day
Be part of a respected, mission-driven nonprofit organization
Opportunities for growth and advancement within the ARC network
Workplace culture grounded in integrity, compassion, and service

Apply Today

If you’re motivated by purpose, enjoy hands-on work, and want to serve your community, we encourage you to apply today through Indeed.

All employees recognize that The Salvation Army is a church and agree to conduct themselves in a manner that upholds its mission and values.

Keywords for Search Visibility

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Qualifications

What You Need

Required

High School Diploma or currently pursuing

Strong English communication skills for donor and team interactions

Basic computer skills and ability to learn new systems

Basic math skills

Ability to pass pre-employment background check

Must be available for a flexible schedule including weekends, holidays and evenings

Physical Requirements

Ability to regularly lift and move up to 50 pounds

Occasionally lift and move up to 100 pounds

Stand for extended periods

Walk, reach, climb, balance, stoop, kneel, and crouch as needed

Work in various weather conditions (outdoor exposure)

What Success Looks Like

Positive donor feedback

Clean and organized donation area

Meeting daily production goals

Strong team collaboration

Reliable attendance and punctuality

Accurate donation tracking and receipting

The Salvation Army is an equal opportunity employer. Candidates who are returning to work, U.S. Veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.

Learn more about this Employer on their Career Site