Position Summary:
The basic function of the Scheduling Assistant is to provide support for scheduling functions.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Entering Customer Sales Orders
- Generate Forecasting and Auto-Sales
- Create & Schedule Jobs
- Manage & Review Multiple Customer Portals: Date Adjustments, Order Acknowledgements, Tracking Data Input, & More
- Customer Email Communications: Order Status, Quantity Adjustments, Open Order Reports, & More
- Review Comparison Reports: Verify and correct data between customers and our ERP system.
- Review and release jobs to the shop floor
- Run daily reports that correspond with scheduling, sales, engineering, shipping, and customers.
- Assist Managers/Supervisors/Shop Floor Employees with Priority List Items and keeping status of jobs updated.
- Assist Shipping department with Customer Logistics
- Provide back up support for Engineering Assistants as needed.
- Provide back up support when the Orders/Client Relations Manager is not available.
Qualifications:
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Advanced level computer skills in Microsoft Office products, particularly Word and Excel
- Basic ERP system knowledge
- In depth knowledge of clerical and organizational techniques
- Excellent written and verbal communication skills
- Ability to multi-task and follow through
- Must keep composure as this position handles a lot and deals with not only our employees, but the customer base
- Work well in a team environment, maintain a positive attitude and willingness to learn
- Confidentiality is a must
Education and/or Experience:
High School Diploma or GED
Preferred: Diploma or AA degree in Office Administration/Administrative Assistant. Six months to one year related experience and/or training in a manufacturing setting preferred.
Physical Demands Include:
- Sitting, standing, and walking
- Use of hands and arms to operate office equipment
- Being able to see (20/25 vision with glasses, 20/25 without) and hear (with mechanical assistance if necessary) sufficient to understand and comprehend individual one-on-one conversations
Work Environment:
This person will work in an office which is a temperature controlled environment with moderate noise. There will be outside time spent in the manufacturing environment. This setting involves manufacturing equipment with others working in close proximity.
Supervisory Responsibilities:
None
PPE Requirements:
- Safety glasses or side shields
- Close-toed or Steel-toed shoes/boots
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