SonicJobs Logo
Left arrow iconBack to search

Printing Estimator/Customer Service Representative

Indiana Printing and Publishing
Posted 12 days ago, valid for 9 hours
Location

Indiana, PA, US

Salary

Competitive

Contract type

Full Time

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.

Sonic Summary

info
  • Gazetteprinters is seeking a Printing Estimator / Customer Service Representative to manage estimates and customer interactions for commercial printing projects.
  • Candidates should have at least 2 years of experience in printing, estimating, customer service, purchasing, or manufacturing, with strong attention to detail and math skills.
  • The role involves preparing quotes, coordinating with various departments, and ensuring timely job completion while providing excellent customer service.
  • This is an in-office position with working hours from Monday to Friday, 8:00 am to 5:00 pm.
  • Salary details are not specified in the job description.
Gazetteprinters is looking for a Printing Estimator / Customer Service Representative to join our team.

We're looking for someone who is organized, good with numbers, comfortable working with customers, and able to manage multiple projects and deadlines. Printing industry experience is preferred, but we're also interested in candidates with strong estimating, customer service, purchasing, or manufacturing experience who are willing to learn.

What You'll Do

  • Prepare estimates and quotes for commercial printing projects.
  • Work with customers to gather job specifications and answer questions.
  • Review jobs for paper, printing, finishing, mailing, shipping, and outside-service requirements.
  • Enter and manage orders from quote through production and delivery.
  • Coordinate with prepress, production, bindery, mailing, shipping, and outside vendors.
  • Obtain pricing for paper, materials, freight, and outside services.
  • Prepare and submit bids, RFPs, RFQs, and contract pricing.
  • Review bid requirements and make sure submissions are accurate and completed on time.
  • Follow up on quotes, proofs, approvals, and active customer projects.
  • Help identify the most efficient and cost-effective way to produce each job.

What We're Looking For

  • 2+ years of experience in printing, estimating, customer service, purchasing, manufacturing, or a related field preferred.
  • Strong attention to detail and good math skills.
  • Excellent communication and customer service skills.
  • Comfortable working with computers and learning new software.
  • Ability to manage multiple projects and deadlines.
  • Dependable, organized, and willing to take ownership of projects.

Experience That Will Put You Ahead

Experience in any of these areas is a plus, but not required:
  • Commercial printing or print estimating
  • PrintSmith / PrintSmith Vision
  • Prepress or customer file review
  • Adobe Acrobat or Adobe Creative Suite
  • Purchasing paper or other production materials
  • Working with vendors and suppliers
  • Bids, RFPs, RFQs, or contract pricing
  • Mailing and fulfillment

This is an in office position. Monday - Friday 8:00am - 5:00pm

Why Gazetteprinters?

This is a hands-on position where you'll work directly with customers and our production team. You'll have the opportunity to learn multiple areas of the printing business and play an important role in winning new work, serving customers, and keeping jobs moving through production.
If you have printing experience, great. If you come from estimating, customer service, purchasing, or manufacturing and think your skills would transfer well, we encourage you to apply.

Apply today to join the Gazetteprinters team.

Indiana Printing and Publishing Company, Inc., JLD Media Company, L.L.C., together with their affiliates, are equal employment opportunity employers. We provide equal employment opportunities to all applicants and employees without regard to race, color, religious creed, ancestry, age, sex (including pregnancy), national origin, disability, genetic information, veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by federal, state, or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.


 



Learn more about this Employer on their Career Site

Apply now in a few quick clicks

By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.