Location: Riley Hospital
Schedule: Monday–Friday, 8:00 AM – 4:30 PM (Onsite)

Position Overview:

This role provides essential administrative and technical support to leaders and clinical teams within a busy practice environment at Riley Hospital. The Administrative Assistant supports surgery scheduling, insurance authorizations, daily office operations, assists with patient communication, and partners closely with the clinic staff and OR staff. The team is close‑knit, supportive, and encouraging, with structured onboarding and training to set candidates up for success.

What Success Looks Like:

Within the first 3 months, the successful candidate will be able to flex confidently between multiple office functions, including:

Surgery scheduling
Completing insurance authorizations

Calling patients to schedule or gather details related to patient care

Key Responsibilities:

Schedule surgeries and assist with workflow coordination

Call patients on an ad hoc basis to support office needs

Assist with patient checkout as needed

Provide administrative support to clinical team members

Process invoices and handle general inquiries appropriately

Address basic administrative and technical issues with minimal guidance

Training & Onboarding:

Weeks 1–2: Online system training

Weeks 3-6: Surgery scheduling

Skills for Success:

General computer proficiency

Outgoing, dependable, and self‑motivated

Reliable, punctual, and organized

Comfortable working in a fast‑paced, matrixed environment
Prior healthcare insurance experience is a plus!
Bachelor's degree preferred

Qualifications:

High School Diploma or GED required

0–3+ years of relevant experience; prior administrative experience preferred

Experience in a complex or matrix organization is a plus

Basic proficiency in Microsoft Office required

Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state. We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.

Learn more about this Employer on their Career Site

Assistant-Administrative

Patient Services Representative