Description

The Area Supervisor oversees daily residential services to ensure Person Centered Individualized Support Plans (PCISPs) are implemented effectively while maintaining the health, safety, and well-being of the individuals served. This role ensures compliance with all regulatory and organizational standards, supports and guides staff, and promotes a person-centered environment. The Area Supervisor models and promotes Tangram’s core values while fostering a culture of respect, accountability, and quality service.

Leadership Responsibility

Advance Tangram’s mission, strategic plan, and values.
Provide direction, leadership, performance feedback, and training for assigned staff.
Build and facilitate positive relationships with clients, natural supports, teams, professionals, and members of the community.
Participate in ongoing professional development and promote continued development of team members.
Identifies opportunities to add new clients, increase occupancy, and expand services to support program growth.

Duties/Responsibilities:

Oversee Community Living Managers across multiple locations, ensuring consistent monitoring and implementation of client support plans, review of outcomes, documentation, and regular reporting on client progress.
Ensure health and safety of clients including review of medication administration, follow-up on medical appointments, emergency planning, site inspections, and emergency drills.
Ensure staff are well prepared to provide client care and support through direct training, coordinating training, and collaborating with other professionals to ensure training is thorough and effective.
Ensure accurate service allocations and utilization of client resources.
Obtain and/or complete all admission, enrollment, and training documents for clients.
Participate and help guide Person-Centered Individualized Support Plan (PCISP) team meetings.
Create meeting notes for client meetings.
Create Monthly Reports and upload them to the Bureau of Disabilities (BDS) portal.
Maintain client electronic and in-home records including contacts, financial data, and medical appointments.
Respond to and report critical issues, incidents, and emergent needs.
Provide direct support for clients as needed including transportation to appointments, community engagements, and personal care.
Oversee and implement entitlement systems as it relates to Social Security, Medicaid, Medicare, and Section 8 housing, providing needed documentation.
Maintain compliance with service standards and accreditation requirements.
Participate in recruitment, hiring, onboarding, performance evaluations, and ongoing feedback to maintain high performance and team engagement.
Review and approve staff schedules to ensure adequate coverage while proactively managing staffing levels to minimize overtime expenses and maintain efficient use of resources.
Other duties as assigned.

Requirements

Required Skills/Abilities:

Strong leadership qualities include excellent communication skills, ability to provide on-call support in a 24-hour setting, demonstrates strong ethical standards, and promotes a culture of learning and growth.
Must maintain CPR and first aid certification. Must pass Medication Administration and must stay current on all other training as defined by state, accreditation body, or agency guidelines.
Working knowledge of Microsoft products.

Education and Experience:

Bachelor's degree in rehabilitation, psychology, or related major. Consideration may be given to experience and extraordinary performance in lieu of degree.
Three years of experience in the human services field with one year of supervisory experience.
Must be 21 years of age or older, must have a valid driver’s license, acceptable driving record, meet agency’s driver insurability requirements, reliable vehicle, and up to date automobile insurance.

Physical Requirements:

This position requires significant bending, lifting, and stooping.
Alternating periods of sitting or standing as dictated by client needs.
Must be able to lift/transfer individuals and physically assist clients with movement and care.
Ability to lift a minimum of thirty-five pounds.
Repetitive physical activity

Benefits

Health, Dental, and Vision Insurance
401 (k) Plan
Group Life Insurance
Health Savings Account
Employee Discount Program
Paid Time Off and Sick Time

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