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Description
Benefits: Health, Dental, Vision and Supplemental insurance offer
Hours: 8am-5pm Monday-Friday
PTO: 80 hours PTO after 90 days
10 paid holidays
Pay: $20/hr
Responsible for providing non-clinical support to the Care/Service Coordination Department for the PathWays for Aging program
Primary duties may include, but are not limited to:
路 Provides non-clinical support to Care and Service Coordination teams
路 Gathers clinical information regarding cases and supports collaboration across teams.
路 Conducts member/provider outreach as needed.
路 May assist with complex cases.
路 May act as liaison between Medical Management and/or Operations and internal departments.
路 Maintains and updates tracking databases.
路 Prepares reports and documents all actions.
Requirements
Requires a H.S. diploma or equivalent and a minimum of 1 year experience or any combination of education and experience which would provide an equivalent background. Understanding of managed care or Medicaid/Medicare strongly preferred. Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.
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