Clinical Informatics Analyst

South Western Communications

South Western Communications, SWC, is one trusted source for communication, physical security and life safety solutions to meet the needs of Healthcare, Education, Detention and Commercial customers. We utilize a consultative approach to conduct an in-depth needs analysis, enabling our customers to fulfill their mission critical processes. We continuously research and select only the best-in class product collection. We utilize these products to create an integrated solution with your goals and needs in mind, ensuring satisfaction and flawless integration. At SWC, we strive to exceed your expectations and invest the time and resources into every job because we care about our customers.

Travel obligations include, but are not limited to:

1. Occasional day travel within governed region is required
2. Infrequent overnight travel for special events and team member functions

Administrative responsibilities include, but are not limited to:

1. Maintain data for benchmarking customer performance metrics
2. Maintain current state documentation for any/all governed systems
3. Assist with producing supporting material for presentations
4. Attend coordination meetings and update status of all assigned activities
5. Accurately record time allocated towards projects, service contracts, etc.
6. Additional responsibilities as assigned

Education/Experience: Bachelor’s or Master’s Degree in Clinical Informatics, Health Informatics, Data Analytics, Healthcare Administration, Business Administration, OR equivalent work experience demonstrating proficiency in field preferred

Desirable Experience:

Skills:

1. Strong client-facing and communication skills.
2. Advanced troubleshooting, multi-tasking skills, and time management skills.
3. Ability to effectively present and disseminate technical information to diverse groups.
4. Ability to learn in both an organized classroom environment and individually.
5. Ability to continuously learn new technologies and have a technical curiosity.
6. Creative aptitude and passion for using data and research to tell a story
7. Attentive to detail
8. Comprehensive knowledge of management methods, techniques, and the Microsoft Suite of software solutions.

Physical, Mental, and Environmental Requirements:

1. Employees must stand, walk, climb, sit, and use their hands and fingers.
2. Some lifting of objects up to fifty pounds is required.
3. Reaching, grasping, and carrying activities are also required.
4. The noise level in the work environment is usually moderate.
5. Although most work is performed inside, occasional outside activities are subject to seasonal temperature fluctuations.

SWC reserves the right to change any or all this statement as required to allow the company to respond to market changes or changes in operational workflow.

Management has the right to revise this description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason as outlined in the employee manual or other written agreement.