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Client Information- A nonprofit community center founded in 1984. Services including: preschool, food pantry, Senior Program, GED/HSE program and ESL program.
Position Summary
Case manager is responsible for providing direct service and support to individuals and or clients; handling referrals; coordinating participant needs; and assisting clients in developing a plan of sustainability.
Major Responsibilities
Provide one-on-one case management. Interview and assess clients to determine needs eligibility.
Provide one-on-one case management. Interview and assess clients to determine needs eligibility.
Maintain accurate data on each client to facilitate program services and to assess their impact on the client and their family.
As needed, coordinate clients with obtaining appropriate services, help schedule appointments, link clients to providers; initiate intake process to provide immediate emergency assistance.
Build relationships with local apartment complexes and landlords to assist families in need.
Perform internal “Seven Touches Approach” which would be outlined upon hire. Must be comfortable with completing intake process of up to 100 clients in a timely
manner.
Participate in social service training, staff meetings, and other gatherings as required.
Enter client data into to internal database; maintain good case management notes to track client progress.
Requirements
Any combination of education and experience that provides the knowledge, skills and ability to perform duties of this position. Associate degree in Human Services or Bachelors in Social Work a plus.
Above average written and verbal communication; excellent listening skills
Average Microsoft Office Suite skills (Word, Excel, PP, Outlook)
Work effectively with internal and external individuals; including other professionals in the community; engagement via electronic media
Integrity and a positive attitude; self-starter demonstrating initiative while effectively adapting to change
COVID vaccination a plus
Hours: TBD
Starting pay up to $40,000
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