Kidney Care - Patient Care Navigator

Overview

We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day.

Sound like a perfect match? Apply now - we can't wait to hear from you!

Why Join IU Health?

As Indiana’s largest and most comprehensive healthcare system, and the number 1 ranked healthcare system in Indiana, we offer:

• 401(K) retirement savings with employer match
• Tuition reimbursement
• Student loan forgiveness - Government program that may allow qualifying participants to have the remainder of their student loan balance forgiven (after a set amount of time and specific qualifications have been met).
• Employee Assistance Program – Counseling at no cost to you
• Healthy Results - Participation in our team member wellness programs award points that contribute toward a biweekly financial incentive in your paycheck! The more you participate, the more you earn!

Description:

This is a full-time Kidney Care - Patient Care Navigator position that offers a hybrid schedule. The schedule will be Monday-Friday 8am-4:30pm. There will be some time spent in clinic as well as some remote opportunity. There may be travel required to our IMR Nephrology Clinic and our Gateway office in Indianapolis.

Cares for patients as part of a care management program. Responsible for patient caseloads through in-person, telephonic, and electronic communications. Conducts outreach calls with patients and caregivers to encourage program participation. Assists patients with self-care needs including addressing language and cultural barriers as well as coaching patients to meet personal and clinical goals. Identifies patients in need of intensive case management. Supports patients in scheduling provider visits, arranging transportation, and creating office visit agendas (what to ask, what to expect, etc). Educates patients about preventative monitoring and caregivers about system response plans. Helps patient access community and governmental based service agencies including possibly filling out patient paperwork. Documents activities and reconciles patient information to support productivity of clinical care team. Collaborates with the multidisciplinary clinical care team. Administers program evaluation and conducts patient interviews. Evaluates program processes and provides recommendations for improvement. 

• High school diploma or equivalent required. Bachelor's degree preferred. 
• MA, LPN, BSW, or Clinical Dietitian and appropriate accreditation/licensure preferred. 
• Experience working with patients who have chronic and behavioral health needs. 
• Demonstrated experience working as part of a multidisciplinary clinical team.
• Kidney Care experience strongly preferred

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.