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Office Administrator
Full-time | In-person | $18.00 ā $21.00 per hour (based on experience)Ā
Full-time | In-person | $18.00 ā $21.00 per hour (based on experience)Ā
About Moss RoofingĀ
Moss Roofing is a trusted, family-owned company with over 30 years of experience providing roofing, siding, and gutter services throughout the Greenwood area. Built on values of honesty, integrity, and quality workmanship, we take pride in delivering excellent customer service and maintaining strong relationships within our community. As we continue to grow, we are looking for a reliable and motivated Office Administrator to join our team.Ā
Position SummaryĀ
The Office Administrator plays a key role in supporting daily office operations and delivering outstanding customer service. This position is ideal for someone who is highly organized, detail-oriented, and comfortable handling multiple responsibilities in a fast-paced office environment.Ā
Key ResponsibilitiesĀ
- Answer and manage incoming phone calls in a professional and friendly mannerĀ
- Schedule appointments for sales and service teamsĀ
- Accurately capture and record new leads and customer informationĀ
- Respond to customer emails in a timely and professional mannerĀ
- Provide customers with updates regarding project statusĀ
- Address customer questions and concerns with a solutions-focused approachĀ
- Screen solicitation calls to minimize interruptionsĀ
- Perform general administrative duties to support office operationsĀ
Required Skills & QualificationsĀ
- Previous experience in an office administration or administrative support roleĀ
- Experience in construction or home improvement is a plusĀ
- Strong verbal and written communication skillsĀ
- Bilingual (English/Spanish) is a bonusĀ
- Excellent organizational and multitasking abilitiesĀ
- Customer-service oriented with strong problem-solving skillsĀ
- Detail-oriented with accurate data entry and scheduling skillsĀ
- Familiarity with CRM or scheduling software (HubSpot preferred, but not required) Ā
BenefitsĀ
- 401(k) with company matchingĀ
- Health insuranceĀ
- Paid time off Ā
Apply today and become an essential part of the Moss Roofing team ā a family-owned company that values integrity, teamwork, and great customer service!Ā
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