Stadium Control Lead

STADIUM CONTROL LEAD (PART-TIME)

The Stadium Control Lead is responsible for executing the Incident Action Plan (IAP), maintaining the command structure, and serving as the primary decision-maker for real-time dispatch and safety services. The Lead ensures a seamless flow of communication between all stakeholders to maintain a safe, secure, and world-class fan experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Establish and maintain the Incident Command Post (ICP), ensuring all positions are properly staffed and operational for the duration of the event.

• Manage the dispatch of various venue and 3^rd party teams via radio systems, prioritizing resources based on the severity and nature of each incident.

• Serve as the key decision-maker during high-volume periods or emergencies, providing quick, accurate responses to incoming calls and text messages to mitigate risk.

• Directly oversee all personnel assigned to Stadium Control, ensuring adherence to venue emergency plans and departmental procedures.

• Facilitate clear, real-time communication between venue staff, third-party vendors, and public safety agencies to ensure a unified response to all incidents.

• Ensure every incident is accurately recorded in the stadium’s tracking software, including detailed timelines and relevant CCTV coverage.

• Maintain meticulous records of all communications and specific actions taken during emergency situations for post-event reporting.

• Deliver concise, essential information and instructions to field personnel to keep all teams aligned with the operational objectives.

• Maintain expert-level knowledge of ICS protocols (100-200), venue-specific emergency plans, and league-mandated safety standards.

• Partner with law enforcement and fire departments to execute a coordinated, professional response to any large-scale stadium incident.

The Indiana Convention Center & Lucas Oil Stadium is an Equal Opportunity Employer.