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Computer Assistant II (Part-time)

Marion Co Public Library
Posted 3 days ago, valid for 9 days
Location

Indianapolis, IN 46262, US

Salary

$18.3 per hour

Contract type

Part Time

Retirement Plan
Paid Time Off
Life Insurance
Disability Insurance

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Sonic Summary

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  • The position of Computer Assistant II is available at the Eagle Branch, offering part-time hours of 20 per week.
  • The starting hourly rate for this role is $18.30, and candidates are expected to have six months to one year of advanced study or training beyond high school.
  • Ideal candidates should possess intermediate to advanced knowledge of computer functions and have prior experience in customer service and assisting with basic computer problems.
  • The job involves developing and delivering technology-themed programming, supporting library patrons with workforce-related projects, and troubleshooting basic technical issues.
  • The submission deadline for applications is June 2nd, 2026, at 11:59 pm, and candidates will be notified of their application status via email.
 
Position Details   
  • Title: Computer Assistant II
  • Location: Eagle Branch
  • Hours: Part-time, 20 hours per week  
  • Schedule: May vary, but will be a combination of day, evening, and weekend hours; including Sundays, and holidays. Weekend shifts are not extra hours.  
  • Starting Hourly Rate: $18.30
  • FLSA Status: Non-Exempt  
  • Submission Deadline:  June 2nd, 2026 at 11:59 pm. Candidates will be updated on application status via email. 

A successful candidate will…   

  • Six-months/one year of advanced study or training past high school or equivalency 
  • Have intermediate to advanced knowledge of computer functions (Microsoft Office applications, Google applications, and iOS or Android devices and apps, printing, copy machines, etc.).  
  • Have previous experience working with customers face to face.  
  • Have previous experience assisting others with basic computer and/ or software problems.  
  • Be available to work day, evening, and weekend hours - including occasional mandatory Sundays. 
  • Be bilingual (preferred but not required).  
  • Previous experience working in a customer service position and/or working with adult instruction is preferred.   

What does the job look like?   

  • Develops, assists with, and/or presents technology-themed programming and digital literacy classes across multiple skill levels. Develops and delivers computer and technical skill training, for the local community and community groups.
  • Supports library patrons on workforce-related projects to assist with job searches, writing resumes and cover letters, and other computer and workforce related activities, including assisting patrons with internet use in relation to navigating job search engines, government workforce websites and other job-related websites.
  • Monitor the Computer Lab. Troubleshoot basic computer technical problems.  
  • Handle patron’s questions and offer computer assistance.  
  • Order supplies as needed and maintain printer/equipment readiness.  
  • Process and shelve holds.  
  • Assist patrons with questions regarding library policies and services, analyze and make decisions regarding patron problems, using good and appropriate judgment.  
  • Accept and process all outgoing and incoming materials from patrons in a timely manner.  
  • Assist patrons with library card applications.  
  • Prepare cash drawer, including preparation of bank deposit. Accept payments for overdue, lost and damaged materials.  
  • Physical requirements include frequent standing, lifting/ carrying, hearing/ talking, and fine dexterity. Job also includes pushing and pulling up to 20 pounds. May occasionally lift more than 20 pounds.   

What’s In It for You?

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid long term disability, employer paid basic group life insurance, generous amounts of PTO, 11 paid holidays per year, and a Library paid pension plan. The Library proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels.

We are proud to be an EEO/AA employer M/F/D/V. 




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