Position Overview

Join the team that brings Butler Basketball to life inside historic Hinkle Fieldhouse! Fan Engagement Ambassadors are the welcoming faces of Butler Athletics—creating a safe, enjoyable, and memorable experience for every guest. With a focus on service, enthusiasm, and school pride, Ambassadors represent The Butler Way at every event.

This part-time role is perfect for individuals who enjoy connecting with people, contributing to a team, and being part of the excitement on game day.

Responsibilities

Greet and assist fans as they enter and navigate Hinkle Fieldhouse.
Scan tickets, direct guests to their seats, and answer questions.
Promote a safe and enjoyable environment by monitoring aisles, seating areas, and concourses.
Uphold venue policies with professionalism and respect.
Report emergencies, medical concerns, or facility issues to event supervisors.
Work collaboratively with teammates and event staff to ensure a seamless fan experience.
Demonstrate The Butler Way through service, teamwork, and integrity.

Required Qualifications

High school diploma or equivalent.
Strong interpersonal and communication skills.
Friendly, dependable, and service-oriented.
Ability to stand for extended periods, climb stairs, and assist guests with mobility needs.
Calm and professional demeanor under pressure.
Availability to work evenings, weekends, and holidays in alignment with Butler Athletics’ event schedule.
Customer service, hospitality, or event experience preferred but not required.

Work Hours and Pay

Hours: Approximately 8–10 hours per week during the basketball season.
Pay Rate: $12.00 per hour.

Why You’ll Love This Role

As a Fan Engagement Ambassador, you’ll be part of one of college basketball’s most iconic venues—helping fans create lasting memories at Hinkle Fieldhouse. You’ll gain valuable experience in guest services and event operations, work alongside a passionate team, and play a key role in showcasing the best of Butler University.

Bring the energy. Create the experience. Represent The Butler Way.

Additional Information

We appreciate your interest in joining Butler University Athletics. Applications are reviewed on an ongoing basis, and selected candidates will be contacted for next steps when openings become available.

Butler University is a private, nationally recognized comprehensive university encompassing seven colleges: Arts, Business, Communication, Education, Liberal Arts & Sciences, Pharmacy & Health Sciences and Founder's College. Approximately 4,500 undergraduate and 1,000 graduate and doctoral students are enrolled at Butler, representing 46 states and 24 countries.

Join us at the crossroads of tradition & transformation. A career at Butler University offers more than just a job—it’s an opportunity to join a dedicated, innovative, and supportive community grounded in equity, academic excellence, and meaningful impact. Aligned with Boldly Butler, our strategic plan, faculty and staff play a vital role in delivering transformational learning experiences, enriching our campus and community, and ensuring a thriving Butler for generations to come.

Butler University is an equal opportunity employer. We welcome applications from all individuals, regardless of age, sex, race, religion, color, disability, protected veteran status, national origin, or any other legally protected category.

Learn more about this Employer on their Career Site

Fan Game-Day Ambassador (Part-Time), Butler Athletics