Automatic Door Field Technician

AUTOMATIC DOOR FIELD TECH: A CAREER FOR THOSE WITH BRAINS AND BRAWN
Like to get your hands dirty at work, but still like to be spruced and looking professional in appearance? Enjoy lifting heavy junk, climbing ladders, and using tools, but still want to interact with customers with the finesse of a salesman? Get the best of blue collar and white collar work as an automatic door field service technician!  

WHAT IS A TYPICAL DAY FOR AN AUTOMATIC DOOR TECH?
A typical day begins at our shop with a caffeine jolt, a restock of service vehicles, and assignment of daily service calls. Technicians then travel to 4-6 customer locations within our service area where they troubleshoot, diagnose, and make repairs. This involves selling parts, filling out paperwork with a pen or digitally on a tablet to document the superb work being performed, and helpfully answering customer questions, providing technical support/customer education, and converting any grumpy customers into happy ones. Additional calls along a route may be added if they come in, so be prepared to call an audible. A day ends by driving directly home from your last call and putting your feet up.  Also we don't just handle the old and broken, but we do shiny new doors too! Our door techs can have the fun  of installing those new door systems as well.  Variety is the spice of life for an automatic door tech.

We are searching for an experienced automatic door technicians in this location.  Preferably with 3+ years experience or more.  We believe investing in top quality people is the best way to produce top quality service for our customers.  We will offer top pay for top performers.  We have proven processes to support our staff and our customers.  With 40 years in the industry, we are still family owned and operated locally. 

WHAT ARE THE JOB DEMANDS?

• Physical Rigor – lift 100lbs
• Intellectual Astuteness
• Social Adeptness
• Clean Driving Record
• Clean Background Check
• Clean Drug Test - this includes THC too!
• Must be able to work on-call emergency service rotation

WHAT QUALITIES DO I NEED TO MEET THOSE DEMANDS?

• Adapt to ever changing field schedule and environment; able to endure outdoor elements
• Discipline in procedures for safety, quality, and efficiency
• Attentive in all aspects of workmanship; includes repairs and documentation of work performed
• Consideration and courteousness to all persons encountered in the work day
• Helpful and responsive disposition
• Aptitude for troubleshooting
• Competence in mechanical and electrical repair, 3-5+ years experience
• Proficiency in the use of hand and power tools
• Stamina to work fluctuating and long hours based on daily call schedule Mon-Fri
  
• Resourcefulness to find answers for equipment or applications you have not seen before
• Incredible communication that it timely and detailed
• Professional appearance

WHAT DO YOU GET OUT OF IT?
Satisfaction of doing an awesome job while you solve a customer’s problem. A good night’s sleep after working your butt off for a real decent paycheck while opening doors to make the community more accessible. A chance to grow personally and professionally with a career at a company that offers a road to the future, not just a dead end. Work with company and co-workers who value quality and accountability in their performance.  

THE DEETS:

• This is a full time gig, with 45-60 hours a week.
• We pay pretty darn good.
• We have got that insurance thing covered. 
• We have that retirement deal with matching to combat that Peter Pan complex.
• We pay you to get lost a week or two out of the year….and on holidays too.
• We give you a set of wheels and duds to get the job done. BYO tools.
• We pass out some hi-tech gadgets for communicating.

THE FINE PRINT:
There is some fancy paperwork required like confidentiality agreement.  A non-compete agreement is also required if you don't have 3+ years experience already in automatic door work. 

Trinity Door Systems proudly maintains a drug and alcohol free workplace.

*Want to know how to get your foot in the door? Include a cover letter with your resume! We read every single application, so stand out from the crowd. Helpful hint #2: Don’t call us, we’ll call you. We are pretty busy so we will contact those we wish to interview.  Hint # 3 We work on automatic pedestrians entrances, not the garage doors.  If someone drives a car through one of our doors, one of our techs is having a bad day!