Customer Service Representative

Position: Inbound Call Center Representative – Waste Services

Location: On-site (Indianapolis, Indiana)

Job Type: Full-Time

Position Summary

We are hiring for a stable call center role supporting local waste and recycling services. You will handle customer calls regarding waste receptacles, trash collection, missed pickups, billing, and service issues. No outbound or sales calls required.

Key Responsibilities

• Answer inbound calls and resolve customer inquiries and complaints
  
• Process service requests and updates
  
• Provide professional and helpful service to residents and businesses
  

What We Offer

• Paid on-site training
  
• Full-time position with consistent, steady work (essential service – work is always available)
  
• Long-term job stability
  

Requirements

• Must pass background check and drug screen
  
• Good communication skills and customer service attitude
  
• Basic computer/typing skills
  
• Reliable and able to handle high call volume
  

This is a great opportunity for steady, full-time employment with paid training in a recession-resistant industry.