Master Service Technician Class A

About Company:

The Love organization is a family-owned group of dealerships started in Homosassa in 1990. We now span several counties and offer a wide variety of products and services. We offer both foreign and domestic cars with Love Honda in Homosassa, and Love Chevrolet in Inverness. We carry a full array of motorcycles, ATV's, UTV's, and Yamaha watercraft at Love Motorsports and Love Esports in Homosassa, as well as at Love Motorsports of Ocoee. At Love Power Equipment in Homosassa and Love Power Equipment and Rentals in Chiefland, FL we sell a full line of Power Equipment and tools, such as mowers, tractors, handheld tools, and construction equipment. We are a growing organization that thrives on providing our customers with the highest level of service possible. We believe that satisfied customers come from engaged employees that have the customer as their number one priority. 

We offer our team members competitive pay, a full benefit package, vacation, 401k, and paid holidays.  This is a Flat Rate pay position.

About the Role:

The Master Service Technician Class A plays a critical role in ensuring the optimal performance, safety, and reliability of complex mechanical and electrical systems across various service environments. This position requires expert-level diagnostic, repair, and maintenance skills to address a wide range of technical challenges efficiently and effectively. The technician will lead service operations, mentor junior technicians, and collaborate with management to improve service protocols and customer satisfaction. Success in this role directly impacts operational uptime and client trust, making it essential for maintaining high standards of quality and compliance. Ultimately, the Master Service Technician Class A is responsible for delivering superior technical solutions that support the company’s reputation and growth within the United States market.

Minimum Qualifications:

• Valid Class A Commercial Driver’s License (CDL) with a clean driving record.
• Minimum of 5 years of experience in service technician roles involving heavy-duty equipment or commercial vehicles.
• Proven expertise in mechanical and electrical system diagnostics and repairs.
• Strong knowledge of safety regulations and industry standards applicable to service operations.
• Ability to read and interpret technical manuals, schematics, and service bulletins.

Preferred Qualifications:

• Certification in relevant technical fields such as ASE, HVAC, or electrical systems.
• Experience with computerized diagnostic tools and software.
• Previous leadership or supervisory experience in a service technician capacity.
• Familiarity with fleet management and maintenance scheduling software.

Responsibilities:

• Perform advanced diagnostics, troubleshooting, and repairs on complex mechanical, electrical, and electronic systems.
• Lead and mentor junior technicians by providing technical guidance and training to enhance team capabilities.
• Conduct routine and preventive maintenance to ensure equipment reliability and compliance with safety standards.
• Document all service activities accurately, including repairs, parts used, and time spent, to maintain detailed service records.
• Collaborate with management and customers to develop service plans, resolve technical issues, and improve overall service delivery.

Skills:

The required skills enable the technician to accurately diagnose and repair complex systems, ensuring minimal downtime and maximum safety. Strong mechanical aptitude combined with electrical knowledge allows for comprehensive troubleshooting across diverse equipment types. Communication skills are essential for mentoring team members and effectively interacting with customers and management. Organizational skills support meticulous documentation and adherence to maintenance schedules, which are critical for compliance and operational efficiency. Preferred skills such as certification and experience with diagnostic software enhance the technician’s ability to leverage advanced tools and lead service teams effectively.