Summary
The Quality Laboratory Supervisor is responsible for overseeing the operations and Technicians of the Laboratory. He/she will be responsible for all general operations of the laboratory, including personnel, procedures, equipment and capabilities. He/she will direct the Technicians in all sampling, testing and measurement duties and ensure adherence to correct procedures and health and safety guidelines. He/she will be responsible for effective troubleshooting and mentorship of subordinate Technicians. The Laboratory Supervisor will be responsible for all recorded data and reporting of such data.
Competencies
- Adaptability / Flexibility
- Accountability and Dependability
- Coaching and Mentoring
- Communication
- Creative and Innovative Thinking
- Customer Focus
- Decision Making and Judgement
- Energy and Stress
- Ethics and Integrity
- Planning and Organizing
- Problem Solving
- Team Work
- Time Management
- Result Focus
- Mediating and Negotiating
- Providing Consultation
- Leadership
- Staff Management
- Enforcing Laws, Rules and Regulations
- Mathematical Reasoning
- Development and Continual Learning
Job Duties
- Oversee laboratory testing in order to produce reliable, impartial and precise data, adhering to internal and customer requirements
- Determine correct test procedures and equipment to carry out testing according to internal and/or customer standards
- Ensure that accurate recording and reporting of data from all analyses and tests is produced in the prescribed timeframe, to internal and TS 16949 standards
- Adhere to proper testing documentation practices
- Form and maintain statistical records in accordance with TS 16949 procedures.
- Ensure laboratory adheres to TS 16949 requirements
- Coordinate external testing activities
- Carry out routine tasks accurately and following strict methodologies to carry out analyses.
- Maintain Laboratory production levels to standard.
- Update and maintain Laboratory manual and scope
- Oversee laboratory manpower requirements, hiring, scheduling and planning
- Responsible for technician task delegation, coaching, training, safety, performance, corrective action
- Conduct regular performance appraisals.
- Ensure laboratory houses adequate equipment and resources to meet company testing capacities and requirements
- Updated and maintain Laboratory equipment standards.
- Develop requirements for new laboratory equipment, create RFQ, attain quotations, kick-off and oversee procurement for entire projects.
- Create equipment work instructions and train laboratory technicians on proper and safe operation of laboratory equipment
- Maintain and update laboratory layout
- Use computers and perform mathematical calculations for the preparation of graphs.
- Keep up to date with technical developments, especially those which can save time and improve reliability.
- Follow and ensure strict safety procedures and safety checks.
- Responsible for maintenance, repair and upgrades of laboratory equipment
- Maintain laboratory equipment list
- Maintain equipment files and all relevant documentation
- Maintain and coordinate schedule for calibration of all laboratory equipment and gauges
- Maintain inventory levels for laboratory supplies.
- Write reports, summaries, and protocols regarding experiments.
- Train Lab Technicians on report and summary writing requirements
- Review reports and provide to applicable departments
- Perform limited troubleshooting and calibration of instruments.
Requirements
- Minimum Community College Degree in a related field and/or
- Minimum three years’ experience in a laboratory.
- Supervisory experience.
- Experiance with metal and plastic plating testing and weld cut and etch
- Experiance with metrology equipment (scanners, CMM, hand tools)
- Knowledge of laboratory techniques, terminology, equipment and materials.
- Knowledge of data processing.
- Ability to use and maintain laboratory equipment.
- Understanding of laboratory instrumentation, signal conditioning and data acquisition
- Ability to understand and follow written and oral instruction.
- Must have good written and verbal communication skills.
- Demonstrate applicable ethics and due diligence.
- Manage time effectively.
- Excellent presentation skills.
- Effective attention to detail and a high degree of accuracy.
- High level of integrity, confidentiality, and accountability.
- Sound analytical thinking, planning, prioritization, and execution skills.
- Mechanically inclined
- Excellent problem solving ability
- Ability to manage multiple projects with minimum supervision
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