Join ChildServe as an Operations Assistant to provide administrative and operations support for the ChildServe - Iowa City location.

Schedule

Monday – Friday, 10am-6pm

Benefits

Medical, dental, and vision insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Employee Assistance Program (EAP)
403(b) retirement plan with company match
Life and disability insurance
Paid Time Off (PTO)

How You’ll Make an Impact

Deliver a welcoming and high‑quality customer service experience as the first point of contact for families and visitors.
Maintain children's records to include enrollments, discharges, filing and maintaining back files.

Verification of benefits
Ensure all classrooms have current and accurate child and emergency information, daily documentation forms and care plans
Enter child specific training into the system and provide updates to supervisor
Participate in development of child and staff schedules
Provide support for facility needs including supplies and work order requests
Maintain records of organizational drills
Responsible for greeting parents and visitors, and answering the phone
Other duties as assigned

What You’ll Need:

Preferred: High school diploma
Preferred: One year of clerical/administrative work experience in the healthcare delivery or service industry required
Effective written and oral communication skills
Ability to interact as a part of an interdisciplinary team
Ability to be thorough in all work with emphasis on accuracy and attention to detail
Ability to communicate effectively in reading, writing, and speaking the English language

Not sure if you hit 100% of the position expectations? Let's talk! Reach out to our Talent Acquisition team by emailing careers@childserve.org.

Make a Difference Every Day at ChildServe

ChildServe partners with families to help children with special healthcare needs live a great life.
ChildServe is a leading pediatric healthcare provider with Iowa’s only children's specialty hospital, offering a variety of services and programs to meet each child’s unique needs.
ChildServe’s four key specialty areas include: complex medical care, pediatric rehabilitation, autism and behavioral health, and community-based services. With a coordinated approach to care delivery, services are interwoven and streamlined, so families can address their child’s needs in one location.
Established in 1928, ChildServe proudly provides more than 30 pediatric specialty services to nearly 6,000 children in Iowa each year.

ChildServe is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email careers@childserve.org. ChildServe is an Equal Opportunity Employer.

Learn more about this Employer on their Career Site

Operations Assistant (Full-Time)