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Customer Service Call Center

Fletcher Jones Management West
Posted 16 days ago, valid for 24 days
Location

Irvine, CA 92614, US

Salary

$20 per hour

Contract type

Full Time

Health Insurance
Paid Time Off
Life Insurance
Disability Insurance
Employee Assistance
Flexible Spending Account

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Sonic Summary

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  • Fletcher Jones Automotive Group is hiring a Call Center Representative for their Business Development Center Team.
  • The role involves confirming and rescheduling service appointments through outbound calls, acting as a communication link between customers and the dealership.
  • Candidates should have outstanding interpersonal and communication skills, with previous experience in a call center, retail, or customer service preferred.
  • The position offers a pay rate of $20 per hour and includes various benefits such as health insurance, paid time off, and a 401(k) plan.
  • Fletcher Jones values a productive work environment that supports personal and professional growth while promoting a culture of success.

Ready to join a winning team? Your next opportunity awaits at Fletcher Jones Automotive Group! The nation’s #1 family-owned and operated organization is hiring a Call Center Representative to join our Business Development Center Team.

 

The Call Center Representative acts as the communication link between the customer and automotive dealership. The Call Center Representative is responsible for confirming and rescheduling service appointments via outbound calls.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • 401(k)
  • 401(k) matching
  • Flexible spending account
  • Professional development assistance
  • Life insurance
  • Employee assistance plan
  • Disability insurance

Responsibilities

  • Follow script and guidelines on each and every phone call
  • Master Power Tracks and use appropriately
  • Ensure phones are not left unattended during scheduled shift
  • Maintain high levels of guest satisfaction and client retention by taking full ownership of each guest’s experience, leaving a lasting positive impression on behalf of the company

Qualifications

  • Outstanding interpersonal and communication skills.
  • Previous experience in a call center, retail or customer service is preferred.

 Pay: $20 - $20/ hour

At Fletcher Jones, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success.

We are an Equal Opportunity Employer

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By applying, a Fletcher Jones Management West account will be created for you. Fletcher Jones Management West's Privacy Policy and Terms & Conditions will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.