At Trust Automotive Group, we believe in providing exceptional cars and service with integrity, transparency, and care. As a locally owned and operated group, we’re proud to serve the community with top-tier vehicles and expert automotive care. Our passion for cars is matched only by our commitment to ensuring that every customer drives away with confidence and satisfaction.

Our dealership is hiring an experienced Automotive Sales Associate to join our team! When you join our team, you'll have access to a total compensation package, which includes great career growth, a positive work environment, and outstanding benefits....and more:

Competitive Wages
Paid VacationandSick
Paid Basic Life & AD&D Insurance
Focused Career Development
401K & Match
Health, Dental, Vision Insurance
Other Supplemental Insurance options

In this position, you would be responsible for selling vehicles while achieving and maintaining appropriate levels of gross profit, sales volume, and customer satisfaction; proactively generate business through inbound and outbound customer communications, internet leads, referrals, and showroom traffic while delivering an exceptional customer experience throughout the sales process. Consistently demonstrate professionalism, integrity, accountability, and a customer-first attitude. This position must provide timely responses to customer inquiries, maintain positive customer relationships, and contribute to achieving dealership customer satisfaction and retention goals. Exceptional customer service is a fundamental requirement of this position and is considered an essential job function. This position reports directly to the Sales Manager.

Qualifications:

High School Diploma or equivalent,required.
Minimum six (6) months of verifiable automotive dealership sales experience,required.
Valid California Vehicle Salesperson License,required.
Bilingual (preferred but notrequired).
Excellent verbal and written communication skills.
Strong customer service and relationship-building skills with the ability toestablishtrust and rapport with customers.
Ability to effectively manage inbound and outbound customer communications, including phone calls, emails, text messages, and CRM-generated leads.
Proficiencywith computers and dealership software systems, including CRM platforms, inventory management systems, internet lead management tools, Microsoft Office applications, and web-based applications.
Ability to accurately enter,maintain, and retrieve customer information within dealership systems.
Strong organizational skills and attention to detail.
Ability to multitask in a fast-paced, high-volume sales environment.
Team-oriented, flexible, and focused on deliveringa high levelof customer satisfaction.
Ability to work evenings, weekends, and holidays as business needs require.
All applicants mustbe authorized towork in the United States.
Ability to pass pre-employment screening, including background check, motor vehicle recordreview, andverification of eligibility to work.
Mustpossessa valid driver's license andmaintaininsurability under thedealershipinsurance policy (not an excluded driver).
Professional referencesavailableupon request.

Essential Duties, but not limited to:

Provide exceptional customer service by greeting,assisting, and guiding customers through the vehiclepurchasingprocess both in-person and through phone, email, text, and internet inquiries.
Generate sales opportunities through inbound and outbound customer communications, lead follow-up, prospecting activities, and appointmentsetting.
Assistcustomers in selecting vehicles that meet their needs through product presentations, demonstrations, and test drives.
Maintainaccuratecustomer information, sales activities, and follow-up records using dealership CRM and computer systems.
Develop andmaintainstrong customer relationships to drive customer satisfaction, repeat business, and referrals.
Maintain current knowledge of vehicle inventory, manufacturer programs, financing options, incentives, and dealership services.
Prepare and process sales documentation accurately and in compliance with dealership policies and applicable laws.
Coordinate vehicle deliveries, explain vehicle features and ownership documents, and ensure a positive delivery experience.
Follow up with customers before and after the sale to address questions, resolve concerns, and ensure customer satisfaction.
Attend required meetings and training sessions,maintainprofessional standards, and support dealership sales, operational, and customer satisfaction objectives
Other duties as assigned.

Salary Range: $60,000 to $130,000 annually

Apply today and find out all our dealership has to offer!

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