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Customer Service Rep I

Preferred Bank
Posted a month ago, valid for 20 days
Location

Irvine, CA, US

Salary

$17 - $24 per hour

Contract type

Full Time

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Sonic Summary

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  • The job involves providing customer service by handling transactions such as cashing checks, receiving deposits, and making withdrawals.
  • Candidates are expected to balance the cash drawer daily and process various Night-Drop and Mail transactions as needed.
  • A minimum of 1 year of experience in bank operations is preferred for applicants.
  • Strong communication skills, proven customer support experience, and the ability to multitask are essential for this role.
  • The salary for this position is competitive and commensurate with experience.
 

 

Responsible for providing customer service by receiving, paying and keeping accurate records of all transactions. 
  • Provide customer services such as cashing checks, receiving deposits, making withdrawals, making credit card advances, preparing change orders for commercial customers, etc.
  • Balance cash drawer and other receipt daily, as well as ATM (Automatic Teller Machine) when required
  • Process various Night-Drop and Mail transactions as needed
  • Wrap and bag coin, verify currency, mix new currency and turn-in mutilated currency
  • Cross-sell bank products
  • Perform miscellaneous duties such as filing, answering telephones, maintaining supplies, etc.


QUALIFICATIONS:

  • Minimum 1 year of experience in bank operations preferred.
  • Good communication skills (written and oral)
  • Proven customer support experience
  • Ability to multitask, prioritize and manage time effectively



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By applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.

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