Omega Morgan believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties, qualifications and job scope, but not limit the individual nor the organization to just the work identified. It is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.

Summary

The Sales Operations Coordinator works as part of the sales staff; primarily performing administrative tasks, activities and responsibilities that support, enable, and drive the front-line sales teams to sell better, faster, and more efficiently. This role can be a training ground to advance into outside sales or project management.

Essential Duties and Responsibilities:

Be a primary point of contact for incoming customer calls and distribute requests to the appropriate sales team member
Assist in producing quotes, creating work orders and reconciling customer billing/invoicing. Requesting purchase orders for jobs.
Assist with job/project coordination between sales and operations
Assist sales leader and superintendent with keeping job board up to date and daily dispatch. Tracking and ensuring that rental equipment is requested and called off rent timely and properly
Help track field personnel vacations, process subsistence requests
Must be extremely detail oriented
Pro-active approach to problem solving

Required Education and/or Experiences:

Associate’s degree preferred, or 2 years of experience in sales and operational support or equivalent combination of education and experience.
Microsoft Office programs, experience in Customer Resource Management (CRM) programs

Position Class, Hours of Work and Travel:

This is a (FTE) full-time employment position, based at our Irving, Texas location, and classified as non-exempt status. Extended work hours are expected of this position.
Short 2-week travel period to our corporate office in Hillsboro Oregon or our office in Conroe TX for training is required.

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