Training Coordinator

Who We Are

OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.S. 

With 33 offices and distribution centers and more than 1,400 field service professionals, OWL delivers on a service platform that includes construction, compliance and testing, maintenance and repair, modernization and re-imaging, and EV charging solutions to keep businesses and people moving 24 hours a day, 7 days a week, 365 days a year.    

OWL Services’ companies have received numerous awards over the years for exemplary customer service. Most recently it was the recipient of EVgo’s Deployment Excellence Award in its first-ever class of awardees in the National EV Charging Recognition Program.

Come join us! For more information visit OWLServices.com and follow us on LinkedIn.

The Role:

We are seeking a highly organized and detail-oriented Training Coordinator to join our team. The Training Coordinator will play a critical role in supporting OWL Services’ technical training programs. This position requires exceptional organizational skills, proficiency in spreadsheet management, and the ability to multitask in a fast-paced environment. The coordinator will manage classroom operations, scheduling, vendor communications, and administrative tasks to ensure seamless delivery of training programs.

Responsibilities:

Classroom Management

• Confirm student registrations and manage class counts to meet minimum and maximum

requirements.

• Prepare classrooms prior to training start (name tents, badges, swag layout, furniture

arrangement).

• Assist with in-class communications and maintain a professional learning environment.

• Order food, snacks, and classroom supply as needed.

• Print and distribute certificates and medallions upon course completion.

Scheduling & Administration

• Schedule classes in OWL Academy, outlook, and internal calendars.

• Managing Resources rooms (skills forge, madge, and tawney) at the TOTC

• Manage pre/during/post training tickets, including vendor pre-course payments and

setup.

• Manage the OWL-Training email

• Track and schedule renewal certifications (e.g., Verifone – 2 years, Wayne – annual CEU,

API – annual, Tidel – 4 years).

• Administer LMS in collaboration with Senior Instructional Designer.

• Communicate upcoming classes and available openings to managers.

Data & Reporting

• Maintain and update spreadsheets, including:

• Master EV Overview

• Organizational Sheet

• Vendor Certification Sheets

• Monthly Training Cost Sheets

• Class Counts and Results

• Training Classroom Overview Gantt Chart

• Trainer Schedule Gantt Chart

• Swag Store Inventory

• Provide timely updates to managers and vendors on student results.

• Complete the invoicing vendor certification classes.

Inventory & Procurement

• Manage swag store inventory and distribution.

• Order swag, office supplies, candy, and classroom items for TOTC

Requirements and Skills:

• Strong organizational and multitasking skills.

• Proficiency in Microsoft Office 365 (Excel, Outlook, Teams, Word).

• Experience with LMS administration and scheduling tools.

• Ability to manage data accurately and maintain detailed records.

• Tech-savvy with strong problem-solving skills.

• Excellent communication and interpersonal skills.

Preferred Experience:

• Background training, coordination, or administrative support.

• Experience managing classroom logistics and event planning.

Compensation and Benefits

• 10 Paid Holidays  
• Flexible Time Off
• 401(k) Company Match
• Health, Dental, and Vision Insurance
• HSA and FSA
• Disability & Occupational Accident Insurance
• Company-Paid Life Insurance Policy
• Employee Assistance Program (EAP)
• World-class paid training program for you to learn the skills for long term career success.