** The anticipated start date for this role is between March 15th and April 1st **

The Company and The Resort

Tanzerra Resorts is a leading international luxury resort company, renowned for providing unparalleled guest experiences in unique and iconic destinations. Each Tanzerra Resort is as unique as its location, offering an exceptional blend of luxury, comfort, signature experiences, world-class culinary arts, and private events that cater to discerning travelers and event planners from around the globe. We are committed to delivering outstanding, personalized service and creating memorable stays for our guests and focus on caring for our team members just as much as we care for our guests.

The Tides Inn is a beloved waterfront, luxury resort nestled on Carter’s Creek in Irvington, Virginia. The property has been a cherished destination for generations and has recently undergone a number of renovations and enhancements that are helping elevate the brand and overall experience. The Tides features 70 luxurious accommodations, tennis and pickleball courts, wellness treatments, a working farm, Markers Space (for artistic activities), its own marina and two distinct restaurants, Salt & Meadow Restaurant and Fish Hawk Oyster Bar.

As it has evolved, the Tides Inn is becoming more widely recognized for its elite programming, culinary experiences, commitment to environmental stewardship, and world-class hospitality.

Job Summary

The programming coordinator will contribute to the success of the programming team by acting as a support role for the whole department, specifically the programming manager. This position will assist with the following items, daily system checks and maintenance, wellness/fitness offerings, clearing and maintaining of the courts, scheduling bike maintenance, inventory logs monthly, working closely with marketing on programming aspects, assisting the art program manager with pottery shipping needs, contributing to and holding programming pow wows, hosting and helping manage and develop in-house events/activities, assisting the oyster farmer in the daily oyster farm operations (if needed).

Essential Functions and Responsibilities

Regular and Reliable Attendance is an essential function of this role.
Valid drivers license and reliable transportation (may be driving golf carts)
Interest in hosting wellness activities/fitness programming
Ability to work outdoors for 5-6 hours daily
Ability to switch gears on tasks quickly
Ability to multitask and problem-solve quickly, as well as planning in advance
Ability to attend and contribute to programming pow wows biweekly, as well as note taking during bi-weekly meetings
Guest experience is an essential part of this position
Ability to have professional conversations with guests and other employees
Ability to work in an outdoor location; t-heads, moving vessels, vegetable farm, programming red barn, marina, croquet lawn, fish hawk beach, par 3, tennis/pickleball courts
Ability to work in large groups, or crowds
Ability to potentially work with small groups of children (no more than 4)
Basic computer skills such as Canva, Word or Excel.
Budget knowledge and management skills
Ability to teach wellness/fitness/stretch classes 4 times a week
Ability to work across the guest services department for optimal guest experience
Other duties as assigned

Core Competencies

Individual Contributor Role: Customer Focus, Dealing with Ambiguity, Functional & Technical Skills, Action Oriented, Self Development.

Qualifications

Experience facilitating guest experience in a luxury hospitality setting, communication with large groups of people, inventory organization, wellness/fitness offerings
Excellent verbal communication and presentation skills.
Above average computer skills, customer service skills, multitasking skills, leadership skills, planning, note-taking
Education – high school degree required, advanced education preferred.
Valid Drivers License and Acceptable Driving Record.

Physical Requirements

Work Environment: (ex: office, public area, outdoor).
Equipment Used: (ex: computer, phone, copy machine, golf cart, tools)
Sitting 30 %
Standing/Walking/Bending 70 %
Lifting – up to 30 pounds
Vision – Computer, Navigation of Property, Safety,
Hearing – Phone, Interaction with Guests, Safety
Travel Expectations – Percentage of Travel or No Travel is Required for this Role.
Driving Requirements: Golf Cart, Guest Vehicles, Transportation of others, (Motor Vehicle Record Monitoring may be required).
Other

Learn more about this Employer on their Career Site

Programming - Activities Coordinator