Manager, Omnichannel Planning and Execution

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

CVS Health is on a mission to transform healthcare by leveraging our nationwide retail footprint, digital capabilities, and trusted customer relationships to make healthcare more accessible, personalized, and convenient. The Manager, Omnichannel Planning and Execution role is responsible for analyzing and reporting digital business performance, managing sales, margin, and expense forecasting, and delivering actionable insights for assigned categories. This role develops strategic recommendations that drive growth across promotional planning, assortment optimization, fulfillment channels, and site experience enhancements. The position serves as a key cross-functional partner to Digital Merchandising, Finance, Marketing, Product, Supply Chain, and other stakeholders to support business performance and long-term growth.

Primary Job Duties & Responsibilities

• Analyze digital business performance and develop accurate sales, margin, and expense forecasts, budgets, and financial submissions for assigned categories

• Build, automate, and maintain reporting, dashboards, financial models, and business tools to deliver insights and improve operational efficiency

• Lead weekly, monthly, and quarterly business reviews by providing performance updates, KPI analysis, trend identification, and strategic recommendations

• Partner cross-functionally with Finance, Digital Merchandising, Marketing, Analytics, Fulfillment, Supply Chain, Inventory, and Operations teams to drive business results and forecast accuracy

• Develop and execute short- and long-term omnichannel growth strategies, including promotional planning, assortment optimization, site experience enhancements, and ongoing performance evaluation

Required Qualifications

• 5+ years of experience in merchandising, financial planning, e-commerce, analytics, or a related field, preferably within a consumer-focused retail environment

• Strong understanding of retail financial metrics, forecasting, budgeting, performance reporting, and data-driven decision making

• Demonstrated ability to manage multiple priorities, collaborate effectively across teams, communicate insights clearly, and work independently in a dynamic environment

• Proven experience leveraging data, analytics, and business insights to identify opportunities, influence decisions, and drive business performance

• Ability and willingness to travel up to 10% as business needs require

Preferred Qualifications

• 7+ years of experience in merchandising, financial planning, e-commerce, or a related retail discipline, including ownership of business performance or P&L metrics

• Advanced proficiency in Excel and experience with data and analytics platforms such as Teradata, Snowflake, or similar tools

• Demonstrated ability to influence cross-functional stakeholders, drive strategic initiatives, and lead through ambiguity

• Experience translating business needs into technical requirements and partnering on digital product, analytics, or technology implementations

• Advanced degree and a passion for digital innovation, customer experience, and leveraging new capabilities to drive growth in healthcare retail

Education:

Bachelor’s degree or equivalent experience

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.