Front Desk Associate

Eastside Eye Candy

Front Desk / Receptionist 

About Us:

At Eastside Eye Candy, we pride ourselves on creating a warm and welcoming environment for both our clients and our team. We believe that a positive and supportive culture is essential to providing exceptional care and service.
Our team shares a passion for personalized care and is committed to delivering natural, conservative results while upholding education, ethics, and professionalism.
We value collaboration, open communication, and mutual respect — and strive to maintain a workplace where everyone feels valued and supported.

Job Summary:

We are looking for a professional, organized, and personable medical receptionist to join our team in the new year 2026. This position combines administrative and client-facing responsibilities to ensure smooth daily operations.
As the first point of contact for clients, you will set the tone for their experience — creating a welcoming and professional atmosphere while supporting our clinical and management teams.

FLSA Status: Non Exempt

Duties/Responsibilities:

• Greet clients professionally in person and over the phone
• Answer questions promptly or direct inquiries appropriately
• Schedule and confirm appointments to optimize provider time and client satisfaction
• Update practice management software with client notes, appointments, and documentation
• Process payments and verify financial records accurately
• Assist with inventory counts and reconciliation within the practice management software
  

Required Skills/Abilities:

• Exceptional customer service and professional communication skills
• Strong phone etiquette and interpersonal skills
• Excellent organization and attention to detail
• Ability to multitask and adapt in a fast-paced environment
• Flexibility with scheduling based on clinic needs
• Effective problem-solving and conflict resolution skills
• Team-oriented mindset and positive attitude
  

Preferred Skills/Abilities:

• Experience with Zenoti or similar practice management software
• Background or knowledge in the aesthetic, med spa, or cosmetic industry
• Inventory management and reconciliation experience
• Familiarity with marketing support or social media coordination is a plus
  

Additional Information:

• Part-time position, with potential for full-time (including weekends)
• Employee discounts on treatments and products
  

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

At Eastside Eye Candy, we work hard and take pride in what we do — but we also value laughter, teamwork, and positivity.
If you’re a team player with a winning personality and a passion for beauty and client care, we’d love to hear from you!