Description

At Longview, legacy meets innovation and staff work together to create a team environment while assisting older adults in our community. As a vital nonprofit organization serving older adults in the Ithaca community, Longview has been enriching lives for over 50 years. Our commitment to engaged living through adult day facilities and independent, assisted, and enhanced assisted living uniquely positions us to offer an unparalleled solution to the evolving needs of our community. We foster belonging and connections while addressing practical and emotional needs through a comprehensive continuum of care. Longview is committed to living well together and the well-being of mind, body, and spirit, including the values of kindness, dependability, integrity, inclusion, and accountability.

Job Summary:

The Facilities Supervisor provides daily operational leadership and coordination of the facilities department, including maintenance, grounds, and housekeeping functions. This position is responsible for supervising staff, assigning and prioritizing daily work, monitoring completion of tasks, and ensuring that facilities operations run efficiently and consistently across the Longview campus.

The Facilities Supervisor serves as the primary point of coordination between frontline staff and the Facilities Director, ensuring that work requests, staffing needs, and operational issues are communicated clearly and resolved in a timely manner. This role focuses on execution, workflow management, and staff supervision, while strategic planning, regulatory compliance, infrastructure systems, safety oversight, and capital planning are managed by the Facilities Director.

Compensation: $26.00-$34.00 per hour, commensurate with experience.

Schedule Considerations: 40hrs/wk. On-call rotation and occasional evenings and weekends, as needed.

Responsibilities/Duties:

Provide daily supervision, direction, and support to Facilities Technicians and Housekeeping staff, including the Lead Housekeeper
Assign, prioritize, and monitor completion of work orders, cleaning schedules, maintenance tasks, and service requests
Coordinate daily staffing coverage, workflow assignments, and task distribution across facilities and housekeeping teams
Ensure timely completion of routine maintenance, repairs, preventive maintenance tasks, cleaning schedules, and facility work assignments
Serve as the primary communication link between Facilities staff and the Facilities Director regarding operational needs, staffing issues, and work status updates
Monitor staff performance and provide coaching, guidance, and on-the-job training to support quality and efficiency
Assist with onboarding and orientation of new employees in coordination with the Facilities Director
Support ongoing staff training related to housekeeping standards, maintenance procedures, and general safety practices as directed
Ensure compliance with established internal procedures and standards for cleanliness, maintenance, and service delivery
Monitor inventory levels of maintenance and housekeeping supplies and coordinate replenishment needs with the Facilities Director or designated procurement process
Maintain accurate records of work orders, task completion, and departmental activity using computerized systems (CMMS or equivalent)
Assist in scheduling staff and managing daily and weekly coverage needs for both maintenance and housekeeping operations
Identify and report facility issues, safety concerns, equipment failures, and urgent maintenance needs to the Facilities Director for resolution
Support coordination of contractors and vendors as directed by the Facilities Director, without independent contracting authority
Ensure staff follow safe work practices, proper use of tools and equipment, and established infection control procedures
Report accidents, injuries, and unsafe conditions immediately to the Facilities Director
Support emergency response activities by coordinating staff and executing operational instructions from the Facilities Director
Perform hands-on maintenance or housekeeping tasks as needed to support workflow and operational needs
Perform other duties as assigned by the Facilities Director
Support cross-departmental collaboration to maintain a safe, clean, and welcoming environment for residents and staff

Benefits:

ALL employees eligible to participate in EAP (Employee Assistance Program), Tax-Deferred Annuity Retirement Plan, and SEP IRA Pension plan (after 3 years of employment).

Employees regularly scheduled to work 20+ hrs/wk are eligible for Leave Sharing and employer-paid Group Life and AD&D.

FT & PT employees regularly scheduled to work 30+ hrs/wk are eligible for paid time off accruals (Sick, Personal, and Vacation), Paid holidays (after 3 months of employment), Tuition Assistance, Ithaca College Courses for Credit, Medical insurance, Health Savings Account, Dental insurance, and Vision Insurance.

Requirements

Must be at least 18 years of age;
High school diploma or GED required; additional technical or supervisory training preferred
Minimum of 2–3 years of experience in facilities maintenance, housekeeping, or related operational environment
Minimum of 1–2 years of supervisory or lead experience preferred
Experience in healthcare, senior living, or institutional environments strongly preferred
Working knowledge of maintenance and housekeeping operations, including general building systems and cleaning standards
Strong ability to lead, schedule, and coordinate frontline staff in a service-oriented environment
Strong communication and interpersonal skills with the ability to work effectively with staff, residents, and leadership
Ability to prioritize multiple tasks and manage daily operational demands in a fast-paced environment
Strong customer service orientation and professionalism in a senior living environment
Ability to follow established procedures and escalate issues appropriately to leadership
Basic proficiency with computers and work order or maintenance management systems preferred
Ability to lift up to 50 lbs. and perform physical tasks as required
Ability to respond appropriately to operational issues and support emergency coordination efforts as directed
Satisfactory completion of post-offer, pre-employment physical required

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