Housing Case Manager Community Health Worker

Job DetailsJob Location: The REACH Project INC - Ithaca, NY 14850Position Type: Full TimeSalary Range: $25.82 - $27.00 HourlyPosition Title: Housing Case Manager - Community Health Workern (RHCM) Reports to: Community Outreach and Case Management Supervisor Position Goals:   Serves as the external, community-facing REACH outreach staff person whose work includes regular and ongoing interaction with individuals in need of housing and healthcare including physical and / or behavioral health services. This is a grant-funded position.  On site 40 hours per week at designated housing authorities and community based organizations  Work closely with their supervisor and the Director of Operations to ensure the chronically unhoused populations we serve are getting timely access to leasing services with full wraparound care  Accept, manage and facilitate all referrals for case management and arrear payments for all qualifying populations within the initiative  Be responsible for annual renewal of all Department of Social Services benefits, most specifically section 8 vouchers for all individuals to assure there is no lapse in benefits  Provide culturally appropriate health education, assessment, intensive case management and or navigations, follow-up and/or advocacy as part of service coordination and case-finding activities  Outreach activities include promoting access to care among individuals and / or community agency representatives and creating effective and sustained linkages to other needed and/or appropriate health and/or human services  Patient engagement characterized by direct contact with individuals with empathy and sensitivity  Responsible for establishing and engaging with community individuals and / or REACH patients by establishing positive and supportive interpersonal relationships  Responsible for establishing and engaging with housing authority management and staff to cultivate and preserve a high level of professionalism between REACH and the leasing organization  Functions as a member of a multidisciplinary team providing care for individuals with a substance use disorder diagnosis, mental illness, social and / or psychological needs including but not limited to addressing their social determinants of health needs Responsibilities:  Promote the mission, vision, and values of REACH in conducting outreach activities  Provide housing case management support services  Provide on site outreach work and case management support to all participants that are enrolled in the initiative  Become CRPA certified through the organization within first 6 months of employment  Provide culturally appropriate support services for community based individuals including REACH patients  Work with other members of the REACH team to assess and address the needs of clients and family including the social determinants of health  Facilitate patient access to information including formal and informal support systems, web and print based materials, transportation assistance  Make appropriate referrals to health and social service agencies that may include application assistance and /or advocacy related activities  Develop, manage and facilitate support groups as needed (training will be provided as appropriate / necessary)  Provide behavioral health and other regulation-required screenings as needed under the supervision of licensed behavioral health providers (training provided as necessary)  Participates in multidisciplinary team meetings including but not limited to daily patient care pre-visit huddles  Update and maintain progress and / or Outreach activity notes in a timely mannerQualificationsQualifications:  A high school diploma or equivalent  A preferred minimum of two years’ experience working with clients in human services  Experience with navigation of local medical and social support systems  Persons with lived experience preferred  Exceptional communication skills Knowledge, Skills and Abilities:  Knowledge of community human services and health care resources for which the clients / patients are eligible  Strong organizational and interpersonal skills  Ability to work independently, exercise creativity, and be attentive to detail  Ability to manage multiple and simultaneous responsibilities and to adjust priorities accordingly  Ability to maintain confidentiality of all medical, financial and legal information  Ability to complete work assignments accurately, independently and in a timely manner  Ability to communicate effectively, both verbally and in writing  Ability to handle difficult situations in a professional manner  Commitment to harm reduction, health equity, diversity and inclusion philosophies and approaches Benefits:  This position is full-time, benefits eligible position. The salary range for this position is $25.82 - $27.00/hour. REACH is dedicated to health equity. We are committed to hiring and developing well-qualified staff who reflect the racial, ethnic, social and cultural diversity of the people we wish to serve.