QAQC Officer and Laboratory Quality Manager

JOB SUMMARY

Under the direction of the Laboratory Manager, this position is responsible for the operation of laboratory instrumentation, ensuring compliance with laboratory protocols, effectively implementing NYS Gaming Commission rules and other contractual services, ensuring accurate and complete documentation of samples and results, assist in preparing results to be presented at hearings and/or legal proceedings, effectively operating and maintaining equipment and maintaining a clean, safe, and secure laboratory environment. 

ESSENTIAL FUNCTIONS

• Manage the Quality System required by ISO/IEC 17025, A2LA, RMTC and AORC for Accreditation mandates
• Prepare and maintain the Laboratory Quality Manual to keep amendments and revisions current
• Coordinate external audits A2LA
• Perform internal audits of the Laboratory functions
• Monitor control charts, measurement of uncertainty and SOP’s
• Perform in-house calibrations of pipettes, thermometers, and centrifuges
• Coordinate external calibrations by vendors
• Prepare required yearly management reviews meetings
• Collect and maintain analytical instrumentation records
• As the Laboratory Quality Manager, this single staff member has the responsibility and authority to ensure compliance with the Management System
• The Quality Manager's priority will focus on quality assurance and quality control activities
• The Quality Manager should remain independent as much as possible from routine analytical activities
• Essential Functions:
• Monitors laboratory compliance to ISO 17025 through system audits and method/procedure audits and reports in detail to A2LA on behalf of the NYDTRP
• Coordinates participation in proficiency programs to maintain accreditation
• Understands how data is generated to assess its validity
• The preparation of the QA manual control and supervision of all amendments and revisions 
• Perform all internal audits on behalf of the company's management 
• Monitor the disposition of all issued nonconformance reports 
• Monitor the progress and effectiveness of the project quality management system and generate report for laboratory director 
• Monitor statistical method reporting
• Operation of analytical instrumentation including LC, LC/MS, GC/MS, LC/MS (n), LC/MS/MS
• Conduct analytical methodologies for the detection of drugs, metabolites, and other chemicals as required by contractual obligations 
• Determine non-compliant samples and transmit re-work order through the Laboratory Manager
• Develop and modify techniques to improve the detection of regulated substances
• Prepare data packets for presentation and hearings and/or legal proceedings

EDUCATION AND EXPERIENCE

Bachelor’s Degree in Chemistry or related field, with at least 2 years of progressive related work experience. Excellent interpersonal, organizational, communication skills, and the ability to work independently with strong attention to detail. Demonstrate leadership qualities, Prior instrumentation, and advances computer experience.

PHYSICAL CONDITIONS AND DEMANDS 

General office conditions, ability to hear with a high level of background noise, ability to access and operate office equipment at various levels. Close concentration and manual dexterity.

QUALITIES:

• Strong attention to detail
• Able to work independently, as well as part of a team
• Take initiative, anticipate, prioritize, adjust, and follow tasks through to completion
• Successfully operate within deadlines 
• Use creative problem-solving skills 
• Adhere to company, department and State guidelines as directed
• Handle sensitive and confidential information appropriately
• Predictable and reliable attendance
• Strong customer service skills are necessary

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

This job description has been approved by all levels of management: