Rehab Coordinator -West End Heights, Ithaca, NY

Do you have the dedication and enthusiasm to support people in

achieving their goals and advancing their lives?

Join our Team!

EMPLOYMENT OPPORTUNITY

Repost Date: 08/23/2026

Title: Rehab Coordinator

Job Requisition No.: 1843

Program: West End Heights, Ithaca, NY

Shift Schedule: Monday - Friday 8:30am – 5:00pm

Salary: Salary pay range is min. $20.06 to a max. $26.12 per hr. based on education & experience

(evening & overnight hours may qualify for a shift differential)

Benefits

• 3+ weeks of Personal Time Off (PTO), first year of employment

• 401(k) with Agency match

• Voluntary Medical/ Dental/ Vision

• Employer Funded Life Insurance

• 9 Paid Holidays and 1 Floating Holiday

• Employee Assistance Program (EAP)

• Tuition Assistance

Agency Overview

Lakeview Health Services is a premier partner throughout the Finger Lakes region, providing safe,

affordable housing, support, and rehabilitative services to persons with mental illness as well as health

care coordination services to individuals with chronic mental and physical health challenges. We are

dedicated to helping individuals identify and achieve personally meaningful and measurable life goals,

and to realize their full potential. Lakeview seeks to create an environment of learning and development

that will lead to an engaged, motivated, and high performing team with a devotion and commitment

to client service.

Job Summary

With the general supervision of the Program Manager, provides a variety of administrative,

coordinating, and monitoring functions; supports, and aids individuals with Mental Illnesses and

Chemical Addiction in skills and activities of daily living. Administrative and coordinating responsibilities

can include: Assisting in providing information and site visit coordination; monitoring medication

management; coordinating transportation; completing household ordering and purchasing; completing

apartment/room inspections; assisting in the orientation, training/education, and coordination of staff

schedules; assisting team members with service plan development and implementation. Individual should

strive to create a healing environment that respects the perspectives and experiences of the individuals,

families, staff and communities we serve by practicing safe, respectful communication as well as

respecting individuals’ boundaries and differences.

Essential Job Functions in Residential setting:

• Conduct skills training in groups and individual settings utilizing evidence-based practices

• Provide monitoring of medication oversight procedures; conduct weekly audits of the MAR book

and provide results to the Program Manager

• Conduct assessments and develop individualized services plans

• May carry a caseload (residential program)

• Develop and maintain a structured daily schedule for clients based upon individual goals and

preferences

• Assist residents in monitoring progress on stated goals and provide updates regularly

• Provide individual counseling, training, and assistance

• Monitor systems around staff oversight of medications (residential program)

• Encourage and participate in social, recreational, educational, and cultural activities

• Regularly assist in general housekeeping and maintenance

• Provide transportation as necessary

• Maintain group order in Residence and manage conflicts and crises appropriately

• Maintain complete and accurate documentation according to organization policies and

procedures

• Communicate with appropriate necessary service providers

• Actively participate in required meetings, in-service trainings, and other continuing education

opportunities

• Know and adhere to all OMH/other agency regulatory policies and procedures

• Manages an on-call phone in a rotation with Program Managers and other Rehab Coordinators.

• Support the program staff and residents in the absence of the Program Manager

• All other duties assigned by Program Manager or Director.

Note: This position differs from the Rehab Counselor job description in that:

1. Incumbent may be responsible for a smaller direct care caseload.

2. Incumbent has oversight responsibilities in regard to medication monitoring in the residential program

3. Incumbent has more administrative and coordinating responsibilities.

4. Incumbent is responsible for participating in the on-call rotation schedule

Education and Experience:

High School Diploma with five (5) years of relevant experience or an associate degree in human services

or related field with three (3) years of experience or an equivalent combination of education and

experience; one (1) year of residential experience preferred. NYS Driver’s License is required as driving is

an essential function of this position.

Knowledge:

General knowledge and understanding of Mental Health issues, Chemical addiction and the Psychiatric

Rehabilitation model; psychology, personality, and group dynamics; principles and practices of conflict

and crisis management, adult learning, motivation, interpersonal communications, household

management; independent living skills; the Human Services system; use of motivational interviewing to

engage individuals; positive philosophy toward wellness/recovery and trauma informed care.

Skills and Abilities:

Use of contemporary office equipment, particularly a computer with word processing, database and

report generating software; to communicate effectively with diverse individuals and to record notes as

needed; to listen, understand, and appreciate the experience of residents; to establish rapport and

meaningful professional relationships with residents; to persuade, negotiate and resolve conflicts; to work

effectively under stress; to provide positive role modeling; to inspire respect, confidence, and trust in clients

and co-workers; to respect and maintain appropriate confidentialities; to effectively encourage residents

toward greater self-sufficiency; to perceive and describe changes in behavior; to generate and maintain

accurate records and reports as required; to seek, accept, and learn from peer and supervisor feedback;

to manage multiple tasks and changing priorities; to plan and implement strategies consistent with client

needs and overall organization goals, objectives, and standards; to meet deadlines regularly.

Physical requirements/Working conditions:

General home/residential facility; significant interpersonal interactions; frequent interruptions; general

office equipment

Internal applicants please submit an internal application to your manager/director for approval.

Any external candidate interested in this employment opportunity, please visit our web site at

www.lakeviewhs.org.