Executive Administrator - Hospitality Operations

Overview

Black Desert Resort is an ultra-premium destination resort in Southern Utah redefining luxury hospitality through exceptional service, innovative experiences, and operational excellence. As the resort continues to expand, executive leadership requires a strategic partner capable of driving organizational priorities, managing cross-functional initiatives, and ensuring execution of key business objectives.

The Executive Administrator – Hospitality Operations serves as a trusted business partner to senior leadership, helping implement vision into execution while supporting organizational effectiveness across multiple disciplines.

Job Summary

The Executive Administrator – Hospitality Operations is a leadership position responsible for supporting the President of Hospitality while also providing executive-level partnership to the Area People Services Director and Director of Finance. This role goes far beyond traditional executive administrative responsibilities by serving as a project leader, operational integrator, and facilitator of cross-functional initiatives.

The Executive Administrator – Hospitality Operations support the execution of executive priorities, manages resort-wide hospitality projects, prepares executive communications, facilitates decision-making, monitors organizational performance, and ensures accountability across departments. The position requires exceptional business judgment, discretion, analytical ability, and operating in an evolving business environment.

Job Specifications

Onsite: Black Desert Resort

Shift & Schedule Availability: Year-Round / Full-Time

Pay Range: $65,000 – $75,000 annually. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on experience, education, demonstrated leadership, and overall qualifications.

Why Join Us

• Executive Impact: Partner directly with senior executives to influence strategy and organizational success.
• High Visibility: Lead enterprise-wide initiatives that shape the future of one of the country's premier luxury resorts.
• Professional Growth: Gain exposure across hospitality operations, finance, people services, development, and executive leadership.
• Comprehensive Benefits: Health insurance, 401(k) with company match, paid time off, employee dining room, wellness programs, exclusive resort discounts, and employee hotel stay program.

Responsibilities

Key Responsibilities including but not limited to

• Serve as a trusted partner to the President of Hospitality.
• Support the Area People Services Director and Director of Finance on high-priority strategic initiatives and organizational projects.
• Coordinating initiatives across multiple departments and stakeholders.
• Prepare executive presentations, board materials, business cases, dashboards, reports, and strategic communications.
• Coordinate executive leadership meetings by developing agendas, facilitating discussions, documenting action items, and tracking follow-up.
• Monitor progress of strategic initiatives and proactively identify risks, barriers, and opportunities.
• Partner with department leaders to improve communication, and operational execution.
• Support annual business planning, budgeting processes, forecasting, and organizational planning efforts.
• Assist with ownership presentations, capital projects, resort initiatives, and executive reporting.
• Coordinate confidential projects involving finance, people services, operations, legal matters, and organizational change.
• Develop executive-level communications, talking points, correspondence, and presentations.
• Build strong relationships across all departments to improve collaboration and organizational alignment.
• Manage highly confidential information with the highest level of professionalism and discretion.
• Occasionally coordinate executive travel, meetings, and logistics as part of broader strategic support responsibilities.
• Be an active and trusted member of the senior leadership team.
• Perform other duties as assigned.

Qualifications

• Minimum of five years of progressively responsible leadership, consulting, project management, operations, finance, or executive support experience.
• Hospitality, resort, luxury service, or executive leadership experience preferred.
• Exceptional project management and organizational skills.
• Excellent written, verbal, presentation, and executive communication skills.
• Advanced Microsoft Office skills, particularly PowerPoint, Excel and Word.
• Experience preparing executive presentations and board-level materials.
• Outstanding analytical, critical thinking, and problem-solving abilities.
• Ability to influence without direct authority and build relationships across all organizational levels.
• Demonstrated ability to manage multiple complex priorities while maintaining exceptional attention to detail.
• Highest level of integrity, confidentiality, and professional judgment.

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