Assistant Branch Manager

OBJECTIVE:

Assist in supervising all phases of branch operations.

DUTIES:

• Complete and oversee all responsibilities of MRS and Senior MRS positions
• Supervise all activities, including compliance of established procedures.
• Responsible for and overseeing the processing all loan types from start to finish. 
• Interview and assist members with loans tailored to their particular financial needs.
• Handle complaints registered by members involving the branch in the absence of the Branch Vice President. 
• Ensure proper control and individual accountability of cash is maintained.
• Assist in promoting good public relations with members and the general public.
• Actively involved in civic organizations in the community.
• Process necessary paperwork to ensure all procedures are followed and in compliance.  
• Issue certificates and IRA’s, handle IRA withdrawals, and assist members with investment questions.
• When required, visit Indirect dealer partners and assist with funding and working all Indirect loans.
• Assist the Vice President with training and developing branch staff. This includes, but is not limited to, scheduling, timecards, coaching, and career pathing.
• Actively participate in needs-based sales program by offering products and services to members.
• Perform other duties as assigned.

SKILLS AND/OR QUALIFICATIONS:

• Bachelor’s degree in Business or related field, preferably with related Master’s Degree.   Extensive experience will be considered in the place of formal education.
• Knowledge and experience in the use of PCs, calculators, fax machines, and copiers is necessary.
• Must be a goal-oriented and highly-motivated individual.
• Excellent oral and written communication skills.
• Must have ability to handle member concerns and problems, meet deadlines, prioritize and be able to multi-task as well as exhibit solid decision making skills.
• Strong leadership and motivational skills are necessary.
• In-depth knowledge of loan and teller functions.

PHYSICAL REQUIREMENTS:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Must be able to sit, stand, walk, talk, see and hear for extended periods of time.
• The employee is frequently required to use hands to finger, handle, or feel objects, tools or controls.
• The ability to reach, move, lift or carry objects up to 10 lbs.
• Local travel is occasionally required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The specific statements shown in each section of this description are not intended to be all-inclusive.  They represent typical elements and criteria necessary to successfully perform the job.

First South Financial Federal Credit Union is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, creed, religion, sex, national origin, age, veteran status, disability, or any other protected class.