Operations and Planning Manager

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Job Title: ​

Job Description: ​

The Operations and Planning Manager will be responsible for overseeing strategic planning and execution on key activities within the RBE and between agilon health. Provides effective leadership and participates in the implementation of business strategies and initiatives aligning priorities to ensure fulfilment of company and business goals and objectives.   

*Only candidates in Jackson, TN will be considered

Essential Job Functions:  
• Function in a highly matrixed, fast-paced and team-based environment.  
• Supports the infrastructure of the RBE with an ongoing focus on   
organizational effectiveness and continued integration between agilon   
health and physician partners to drive results   
• Develops processes and leads initiatives to improve the quality of care,   
efficiency and growth in the market.  
• Function as part of the market leadership team to drive initiatives with   
provider partners, payers and the enterprise that support the RBE   
partnership.   
• In collaboration with the agilon health and provider group’s clinical   
leadership team, support the development of innovative care models to   
create a world-class patient experience with world-class quality of care.   
• Responsible for supporting the prioritization, metric development/tracking   
and ROI associated with new/ongoing projects.  
• Drive high quality results by focusing on supporting the organizational   
needs.  
• Leverage and embrace technology to drive process improvement,   
operational efficiency, and improved clinical results.  
• Work collaboratively with colleagues to continue to define and support the   
agilon culture within the market and across the company.  
• Establish performance objectives, track performance, and evaluate progress toward unit and organizational goals.

Other Job Functions:  
• Understand, adhere to, and implement the Company’s policies and   
procedures.   
• Provide excellent customer services skills, including consistently displaying   
awareness and sensitivity to the needs of internal and/or external   
clients. Proactively ensuring that these needs are met or exceeded.  
• Take personal responsibility for personal growth including acquiring new   
skills, knowledge, and information.  
• Engage in excellent communication which includes listening attentively   
and speaking professionally.  
• Set and complete challenging goals.  
• Demonstrate attention to detail and accuracy in work product.  

Required Qualifications:   
1. Minimum Experience  
• 4+ years’ experience leading projects or driving initiatives  
• A demonstrated track record of innovative thinking across the   
continuum of patient care.   
• Independent thinker who can manage ambiguity and devise   
solutions when a clear path otherwise does not exist while also being   
able to function effectively within team based environments.  
• Proven skills in the development, implementation and execution of   
project plans, and the integration of complex operations.  
• Advanced skills in Microsoft Excel to manipulate data and analyze   
large data sets  
• Demonstrates passion for the business and his/her role; espouses a   
collaborative approach; leads by example in setting a positive tone.   
• Focuses on achieving outcomes while maintaining cultural   
adherence.   
• Excellent communicator in both the written and oral form;   
understands how to approach communication from a strategic and   
operational perspective; ability to create clear, board-ready, and   
convincing presentations and communications.  
• Cultivates an active network of internal and external relationships   
and relates well to key colleagues at all levels.   
• Respects and appreciates the confidentiality and sensitivity of specific   
information and situations.  
• Energetic about driving results through superb process capabilities.
• Holds oneself to the highest standards of accountability; has the   
ability to drive change while maintaining operating effectiveness;   
integrates and aligns efforts across physician practices, corporate   
functions, and business units; monitors results; tackles problems   
directly.  
• Develops perspective on the broader business, while maintaining a   
high level of knowledge of the details of implementation.  

2. Education/Licensure:  
• Bachelor’s degree required; Master’s degree preferred.

  
Skills and Abilities:  
1. Language Skills: Strong communication skills both written and verbal to work with multiple internal and external clients in a fast-paced environment  
2. Mathematical Skills: Ability to work with mathematical concepts such as   
probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.  
3. Reasoning Ability: Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.   
4. Computer Skills: Ability to create and maintain documents using Microsoft   
Office (Word, Excel, Outlook, PowerPoint)  

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