Public Utilities Clerk III

THE CITY OF JACKSON IS CURRENTLY ACCEPTING APPLICATIONS FOR THE FOLLOWING FULL-TIME EMPLOYMENT OPPORTUNITY: Public Utilities Clerk III – Internal & External Posting 

** EQUAL OPPORTUNITY EMPLOYER **
The City of Jackson is committed to becoming a more diverse, equitable, and inclusive organization. We are dedicated to creating an environment that fully embraces all our differences and shared experiences.

General Summary: Under the direct supervision of the Director of Public Utilities Administration, performs a variety of complex and responsible accounting tasks, as well as payroll, accounts receivable, accounts payable and utility billing for various departments. This work requires utilization of radio, telephone, maps, water/sewer location cards and computer equipment. This work requires accounting skills, data entry, excellent customer service skills, and the ability to work accurately and meet deadlines.

Typical Duties:

1.Processing, printing and mailings of monthly and quarterly bills for residential, commercial and industrial water and sewer customers. This includes receiving, preparing and auditing reads and billing reports for accuracy.

2.Assists meter readers and service staff with loading and unloading meter read guns for commercial and residential routes.

3.Responsible for setting up service appointments for service staff. Prepares work orders for rusty water, meterreplacement, high bill checks and investigates leaks for water service staff.

4.Directs work to job locations, utilizing radio, maps, records and computer. Verifies meter information for serviceemployees. Uses water/sewer service cards to locate water/sewer lines for field personnel.

5.Researches, processes and sends delinquent utility bills to City Assessor and Townships. Prepares collectionreports and process township, tenant and owner refunds. Processes final bills on all accounts. Assists inpreparation of monthly water shut off. Handles NSF and finalizes bankruptcy accounts with attorney’s office.

6.Updates rates to utility accounts per rate resolution. Identifies billing discrepancies and prepares adjustments, tenant letters and sets up new accounts. Maintains water consumption account records.

7.Assists with cross connection calls and appointments as needed.

8.Assists in training other employees as needed.

9.Utilizes GIS to determine location of water/sewer services and water mains and provides that informationto other departments and field personnel as requested.

10.Prepares journal entries, verifies and balances reports to the general ledger and prepares budget progress reports. Prepares and maintains monthly and annual reports.

11.Prepares invoices for services performed or other payments due, issues statements and collects and tracks payments. Enters and balances invoices into the BS&A Software Program. Initiates appropriate action relative to unpaid bills, according to established procedures.

12.Maintains inventory of materials, supplies and equipment for various departments.

13.Generates and compiles monthly and yearly reports and others as requested. Provides information for thedevelopment of budget requests as directed.

14.Establishes and maintains department-specific accounts, lists and other tracking mechanisms as requested.

15.Assists with clerical, accounting work and special projects as requested. Receives telephone calls and visitors, and performs the work of equal or lower classified clerical employee as assigned.

16.Performs related work as required and other duties as assigned.

Physical Demands: While performing the duties of this job, the employee is regularly required to communicate in person and by telephone, read regular and small print, sit, use limited mobility in an office setting, use manual dexterity to type and enter data, and use sight to read and prepare documents and reports. The typical work environment of this job is a business office setting where the noise level is moderate, though in some departments, sirens, machinery or other equipment may cause occasional loud noise.

Eligibility Requirements: The requirements listed below are representative of the knowledge, skills, abilities and minimum qualifications necessary to perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the job.

•High school diploma or the equivalent and three (3) or more years of general office or accounting experience, or theequivalent combination of job-related education and experience. Associate’s Degree in Business Administrationpreferred.
•Knowledge of accounting standards and procedures.
•Knowledge of the methods and approaches to modern office management.
•Skill in the use of general office equipment, including computers and related software and databases. Test proficient in the use of Microsoft Excel Software & Data Entry.

It is the policy of the city to promote and encourage the recruitment, hiring, training and advancement of all persons and not to discriminate against any employee or applicant for employment because of religion, race, color, national origin, ancestry, age, sex, sexual orientation, gender identity or expression, familial status, marital status, source or level of income, height, weight, religious or political opinion, union affiliation, and physical or mental handicap unrelated to the individual's ability to perform the duties of a particular job or position.

Grade/Salary: 306/ $48,896.00

Benefit Package, including:

•Paid vacation, sick leave, and holidays
•Medical, dental, vision, and life insurance
•Pension program
•Deferred compensation plan (457)
•Healthcare savings plan.

Date Posted: August 11, 2026

Application Deadline: August 21, 2026

To Apply:

•Please visit cityofjackson.org go to the Personnel & Labor Relations Department.

•Below job opportunities click on the job title to apply. A resume must accompany the completed job application. You will receive an email once you apply including the next steps of the application process.