Repair Staff: Hoback Sports - Winter Seasonal

Jackson Hole Mountain Resort

JOB POSTING

Position Title: Repair & Shop Technician       

Department: Hoback Sports Repair – Jackson, WY

Classification: Winter Seasonal, Full Time/Part Time

FLSA: Non-exempt  

At Jackson Hole Mountain Resort, adventure isn't just a word – it's a way of life. Our shared passion for the mountains drives us to seek new challenges and embrace the thrill of outdoor experiences together. We believe that pushing boundaries, both on and off the mountain, leads to growth and fulfillment. 

Position Overview

To perform professional level ski/snowboard/bicycle technical services as well as manage effective communication with customers about service requests. This role also supports the rental and retail departments with necessary service needs to ensure quality customer experiences at Hoback Sports. 

Job Duties

• Provide excellent customer repair and tune services.  
• Complete service work on skis/boards/bicycles with accuracy and efficiency  
• Check in/Check out customer repair/service work  
• Effectively communicate service recommendations to customers  
• Research and work with management to order necessary repair parts through a variety of distributors.  
• Support Rental Department in servicing/upkeep of winter/summer rental fleets  
• Support Retail Department with bike builds and repairs as needed  
• Ensure that every guest has a quality experience at Hoback Sports

Are you the right fit? Below are some traits an exemplary candidate possesses.   

• Physically fit and ok being on feet all day.
• Mechanically inclined to operate machinery.
• Knowledge of the ski/snowboard/bike industry
• Basic knowledge of Jackson Hole Mountain Resort is a plus.
• Repair experience preferred.

Benefits & Perks

• Free JHMR ski pass
• Free START bus pass
• In-town location!
• Drive to and from work
• Ski in the morning and work in the afternoon/evening
• Access to Retail shop forms
• Free Ski/SB demos and rentals
• Free repair/tuning work on your skis or snowboards
• Discounts at all JHMR Food & Beverage locations
• 40% in-store discount
• Health and wellness discounts
• Pro-deals through Expert Voice, Outdoor Prolink, POC, and more! 

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

AA/EEO STATEMENT

Jackson Hole Mountain Resort is an AA/EEO Employer committed to a drug free workplace.