Position Overview

Do you enjoy helping people every step of the way, from their first vacation idea to the moment they depart? We are seeking enthusiastic, organized, and service-oriented individuals to join our remote team as Client Journey Travel Advisors.

In this role, you'll serve as a trusted resource for clients by helping them explore travel options, organize reservations, and stay informed throughout the planning process. This opportunity is ideal for individuals who enjoy creating exceptional customer experiences, building lasting relationships, and working independently in a flexible remote environment.

Responsibilities

Meet with clients to discuss their vacation goals, travel preferences, schedules, and budgets
Research destinations, resorts, hotels, cruises, guided vacations, transportation, and activities
Design personalized travel recommendations that match each client's interests and expectations
Coordinate reservations, travel services, and itinerary details through approved booking systems
Provide clients with booking confirmations, travel documents, schedules, and helpful pre-departure information
Assist with reservation modifications, itinerary updates, and special travel accommodations
Review travel arrangements to help ensure every booking is accurate and complete
Stay in contact with clients leading up to departure to answer questions and provide ongoing support
Maintain detailed client profiles, reservation records, and communication history within company platforms
Utilize preferred supplier relationships and internal resources to deliver exceptional travel service
Participate in destination training, supplier education, and continuing professional development opportunities

Benefits

100% remote work opportunity
Flexible scheduling to fit your lifestyle
Comprehensive onboarding and training program
Ongoing mentorship and professional support
Career growth and advancement opportunities
Performance-based incentives and recognition
Travel discounts and exclusive industry benefits
Collaborative and supportive virtual team culture
Access to continuing education and professional development resources

Qualifications

Excellent verbal and written communication skills
Strong customer service and relationship-building abilities
Strong organizational skills with excellent attention to detail
Ability to manage multiple client projects efficiently
Comfortable using online booking systems, web-based platforms, and virtual communication tools
Professional, dependable, and solution-focused mindset
Strong critical-thinking and problem-solving skills
Self-motivated with the ability to work independently
Reliable internet connection and basic computer proficiency
Must be at least 18 years of age
Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved countries

Who Is Successful in This Role?

Individuals who often excel in this position:

Enjoy building meaningful relationships while helping clients create unforgettable vacations
Deliver exceptional service through proactive and professional communication
Stay organized while managing multiple travel plans and client requests
Adapt confidently to changing schedules, priorities, and traveler needs
Demonstrate initiative, reliability, and strong follow-through
Have an interest in travel, hospitality, tourism, customer success, vacation planning, client relationship management, or flexible remote career opportunities

Learn more about this Employer on their Career Site