Parking Event Assistant

Department

Compensation

Required Qualifications

As a Parking Event Assistant, you will play a vital role in delivering a seamless and positive parking experience for guests attending campus events. Your primary responsibilities include facilitating parking operations, assisting customers during entry and exit procedures, and addressing concerns in accordance with established University policies. This role requires professionalism, adaptability, and strong communication skills, especially when managing challenging customer interactions. Event Staff must be available to work part time variable hours, including daytime, evening, and weekend shifts, based on event scheduling.

Key Responsibilities

• Operate and maintain all equipment assigned to UNF Parking Services in a safe and effective manner.
• Lift and transport event-related materials weighing up to 45 lbs.
• Professionally handle interactions with potentially challenging customers, resolving issues within the guidelines and policies established by the University.
• Communicate regularly with supervisor regarding operational updates and relevant concerns.
• Prioritize tasks and assignments as directed by the supervisor to ensure efficient workflow.
• Set up event sites prior to scheduled activities and break down equipment and materials post-event; may be required to direct traffic flow as needed.
• Work a flexible part time schedule, including daytime, evening, and weekend hours, based on event needs.
• Maintain clear and effective communication with UNF staff and external personnel to support smooth operations.
• Assist with shuttle stop maintenance to ensure cleanliness and functionality.
• Conduct safety checks in event spaces and report issues such as lighting outages, broken wheel stops, or general safety hazards. 

Skills, Knowledge and Experience

• Customer Service Experience required
• Able to work independently required
• Driver’s background check required
• Parking related experience recommended
• Entry level position, training will be provided

Statement(s) of Understanding

This position requires a background check. In conjunction with the University's policy, this position may also require a credit check.

The holder of this position is designated as a “Responsible Employee” pursuant to their role under Title IX. Therefore, the incumbent must promptly report allegations of sexual misconduct, sexual violence, and child sexual abuse by or against any student, employee, contractor, or visitor to the University’s Title IX Administrator or any divisional Title IX Coordinator

Equal Opportunity

The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who reports discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of university regulation.

Carnegie

UNF is a Carnegie Community Engaged Institution. This designation celebrates the University’s collaboration with community partners from the local to the global level. It reflects UNF’s mission to contribute to the public good and prepare educated, engaged citizens.