Back to search
Shape the Future with Dun & Bradstreet
At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We鈥檙e a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what鈥檚 next? Join us! Explore opportunities at dnb.com/careers.
In this role, you will support the Company鈥檚 growth in selling products and services to new and existing small business clients through remote channels such as telephone and virtual consultations. In this foundational role, you will learn to identify the unique needs of small business customers and deliver tailored solutions that support their growth. You will contribute to maintaining and growing revenue by supporting renewal efforts and identifying opportunities for cross鈥憇ell and up鈥憇ell. This role serves as a development path into our Small Business sales roles, offering hands鈥憃n experience, strong training, and the opportunity to build essential sales skills for long鈥憈erm career growth.
\n- Qualify leads based off Budget Authority Need and Timeline (BANT) and pass to the appropriate internal Small Business Sales team.
- Be able to conduct a needs-based assessment and transition the customer's needs to the best product and solutions available within scope of role, and lead pass when opportunity arises
- Develop an in-depth understanding of all the Small Business product suite's features, functionality, and benefits.
- Effectively manage and follow up on assigned leads, ensuring a seamless transition from lead to client engagement.
- Provide customized solutions based on the unique requirements of the prospect, ensuring alignment with their goals and objectives.
- Nurture leads through sequenced outreach, timely follow-ups, and appointment setting where applicable.
- Complete the required number of outbound calls on a daily basis to qualify prospects and schedule appointments for the Account Executives (Outbound).
- Additional duties as assigned
- Required Years of Relevant Experience: 2 to 4 years
- High School Degree: Required
- Associate's Degree: Preferred
- Bachelor's Degree: Preferred
- 聽An assertive, persistent, self-motivated professional who is a strong listener with a positive attitude and a limitless amount of energy.
- Possess an aptitude for quickly grasping selling techniques and product knowledge.
- Experience selling an intangible product and/or inside sales experience is strongly preferred.
- Has a proven track record of achieving/exceeding quota and ability to thrive in a high volume, high energy, fast-paced, sales-driven call center environment.
- Computer knowledge with good communication, organizational and time management skills.
- Clear, confident phone presence; excellent active listening and objection handling.
- Comfortable initiating contact with unfamiliar prospects and driving engagement through effective phone outreach.
- Maintains energy, professionalism, and consistency while handling large volumes of outreach and frequent rejection.
- Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success.
- Continuous growth mindset, keep learning through social experiences and relationships with stakeholders, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs.聽
- External Clients, SMB Account Executives, Customer Service, Sales Operations, Sales Compliance, Marketing, Training and Enablement
Employees must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.
- Ability to sit, speak and operate telephone and/or computer for long periods of time
- Ability to handle pressure, stressful conditions, and conflict resolution
- Ability to work day, evening and/or weekend hours as needed
- Regular attendance in the office
Benefits We Offer
路 Generous paid time off in your first year, increasing with tenure.
路 Up to 16 weeks 100% paid parental leave聽after one year of employment.
路 Paid sick time聽to care for yourself聽or family members.聽
路 Education assistance聽and extensive training resources.
路 Do Good聽Program: Paid volunteer days聽&聽donation matching.聽聽
路 Competitive聽401k with company matching.
路 Health & wellness benefits, including discounted Wellhub聽membership rates.
路 Medical, dental聽&聽vision insurance聽for you,聽spouse/partner聽&聽dependents.
All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.
Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.
Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found聽here. We participate in E-Verify - The current poster can be found here.
Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to AcquisitionT@dnb.com to let us know the nature of your accommodation request and your contact information.
Learn more about this Employer on their Career Site
