Call Center Representative

Company: One & Done Bath Solutions
Location: Jacksonville, FL and surrounding areas
Employment Type: Full-Time
Compensation: $600–$900 per week

Join Our Team!

With more than 25 years of experience, One & Done Bath Solutions is one of the fastest-growing brands in the acrylic bath remodeling industry. We provide custom bath remodeling solutions that are attractive, durable, and low-maintenance, helping homeowners improve their homes and quality of life.

We are currently seeking a Call Center Representative to join our Jacksonville, FL market and surrounding areas.

If you enjoy speaking with people, providing excellent customer service, and working in a fast-paced environment, this could be a great opportunity for you.

General Purpose

As a Call Center Representative, you will contact homeowners by telephone, schedule qualified appointments for free consultations, enter lead information, maintain reports, and respond to calls from homeowners who are interested in our services.

Responsibilities

Deliver a scripted presentation to homeowners
Adapt the scripted presentation to address individual homeowner needs
Answer questions and handle homeowner concerns and objections professionally
Collect homeowner information, including names, addresses, and phone numbers
Schedule appointments over the telephone
Enter appointment details into the computer system
Document homeowner information and important details from conversations
Confirm appointments scheduled by canvassers or sales representatives
Schedule appointments for sales representatives to meet with prospective homeowners
Conduct quality-control calls
Answer calls from potential customers responding to advertisements
Follow up with homeowners after initial contact
Update lead information and maintain accurate reports

Qualifications

Strong customer service and communication skills
Knowledge of sales and marketing principles and strategies
Previous experience in telemarketing, sales, marketing, promotions, or a related field is preferred
Ability to communicate confidently and professionally with homeowners
Comfortable handling questions, concerns, and objections
Basic computer skills and proficiency with relevant computer applications
Strong attention to detail and organizational skills
Product knowledge will be provided through training

Why Join One & Done Bath Solutions?

Join a growing team where you can develop your communication and sales skills while helping homeowners improve their homes.

Apply today and become part of the One & Done Bath Solutions team!

Learn more about this Employer on their Career Site