About Us
At Marine Federal Credit Union, we are committed to serving our members with integrity, compassion, and excellence.Â
Position Summary
We are seeking a dependable and member-focused Financial Services Representative to join our team. This role is responsible for providing exceptional service to members by processing financial transactions accurately and efficiently, while promoting credit union products and services.
Key Responsibilities
- Greet members warmly and assist with routine financial transactions including deposits, withdrawals, transfers, and loan payments.
- Balance cash drawer daily and maintain accurate transaction records.
- Identify member needs and refer appropriate products and services.
- Maintain confidentiality and security of member information.
- Resolve member inquiries and concerns in a professional manner.
- Uphold credit union policies, procedures, and compliance standards.
Qualifications
- High school diploma or equivalent.
- Previous and successful cash handling and customer/member service experience.
- Strong attention to detail and organizational skills.
- Excellent communication and interpersonal skills.
- Ability to work in a team-oriented environment.
- Basic computer proficiency: experience with financial software is a plus.
- Bilingual (English/Spanish) is a plus.
Benefits
- Competitive hourly wage
- Limited benefits offered after a 90-day probationary period
- Retirement plan with employer match Â
- Paid time off and holidays Â
- Career development and training opportunities Â
- Supportive and inclusive workplace culture
Location
Primary:Â Â Piney Green Branch 300 Freedom Way Midway Park, NC 28544
This position will also require some shift rotations to our Camp Lejeune Branch located at 1231 Birch St. Camp Lejeune, NC 28542
Monday-Friday, 8:30AM-5:30PM availability
Part Time employees are scheduled for 29 hours weekly.
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