Description

Tactical Rehab is seeking compassionate, motivated, and service-oriented individuals to join our growing team as a Patient Care Specialist I (PCS1). This entry-level healthcare position offers an excellent opportunity to build a rewarding career while making a meaningful difference in the lives of our patients.

As a Patient Care Specialist, you will work directly with patients, assisting with medical equipment fittings, patient education, scheduling, and customer service. If you enjoy helping others, thrive in a team environment, and are committed to providing exceptional care, we encourage you to apply.

Key Responsibilities

Assist patients with fitting and proper use of medical equipment.
Process patient equipment orders and maintain accurate documentation.
Schedule appointments and provide outstanding customer service.
Educate patients on equipment use, care, and maintenance.
Maintain equipment cleanliness and sanitation standards.
Support inventory management and office operations.
Ensure compliance with company policies, safety standards, and healthcare regulations.

Qualifications

Required:

High School Diploma or GED
Strong communication and customer service skills
Basic computer proficiency
Ability to work closely with patients in a clinical setting

Preferred:

Associate degree
Healthcare, rehabilitation, fitness, medical office, or retail experience
Military service, military spouse, or familiarity with military communities

Compensation

$18.00–$28.00 per hour based on experience, qualifications, and location.

Benefits & Incentives

Medical, Dental, and Vision Insurance
401(k) Retirement Plan
Paid Time Off (PTO)
Paid Holidays
Sick Leave
Professional Development Opportunities
Employee Recognition Program
Uniform Stipend ($130)

Certification Bonus Program

Tactical Rehab invests in employee growth and professional development.

One-Time Certification Bonuses

· Certified Medical Reimbursement Specialist (CMRS): $750

· Certified Orthotic Fitter (COF): $750

· Certified Pedorthist (CPED): $1,200

· Certified Prosthetic Practice Manager (CPPM): $1,200

· Human Resources Certification (HRCI or SHRM): $1,200

Ongoing Certification Stipends

Paid each pay period while certification remains active

Employees who maintain an active certification will receive the following stipend each pay period:

Certified Medical Reimbursement Specialist (CMRS): $86.67 per pay period
Certified Orthotic Fitter (COF): $86.67 per pay period
Certified Prosthetic Practice Manager (CPPM): $86.67 per pay period
Human Resources Certification (HRCI or SHRM): $86.67 per pay period
Certified Pedorthist (CPED): $173.34 per pay period

Career Advancement

Tactical Rehab is committed to promoting from within. Employees who demonstrate exceptional performance and obtain professional certifications may advance into higher-level patient care and leadership roles.

Veteran-Friendly Employer

Veterans, transitioning service members, military spouses, and military family members are strongly encouraged to apply.

Apply Today

If you are passionate about helping others and want to build a career with a company that values service, teamwork, and professional growth, we would love to hear from you.

Tactical Rehab – Restoring Mobility. Improving Lives. Supporting Those Who Serve.

Tactical Rehab is an Equal Opportunity Employer.

Learn more about this Employer on their Career Site