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Patient Representative Specialist (77906)

ONSLOW MEMORIAL HOSPITAL
Posted 3 months ago, valid for 12 days
Location

Jacksonville, NC, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • The position is for a Patient Representative at Onslow Memorial Hospital in Jacksonville, NC, and is a full-time role with day shifts.
  • The candidate should be knowledgeable about customer service processes related to collection practices and patient assistance screening.
  • Responsibilities include acting as a liaison between patients and the Business Office to resolve billing and care concerns.
  • A high school diploma is required, along with at least 1 year of relevant customer service experience in a physician or hospital setting.
  • The job may involve working under pressure and with demanding customers, though the salary details are not provided.

Job DetailsJob Location: Onslow Memorial Hospital - Jacksonville, NC 28546Position Type: Full Time 1.0Job Shift: DayPatient Representative is knowledgeable of all Customer Service processes as it relates to collection practices, early out accounts, bad debt accounts and patient assistance screening. Acts as a liaison between patient/families and Business Office for gathering current insurance information, verifying demographics are accurate, and resolving patient’s billing/care concerns. Must possess the ability to work with demanding customers and under pressure. Education/Certification: High School graduate   Experience: Prior Customer Service experience a must. At least 1 year of relevant experience in a physician or hospital setting.  




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