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The AVP of Operations leads the strategic and day-to-day operational functions of the hospital to ensure high-quality patient care, operational efficiency, financial performance, and regulatory compliance. They will exercise management oversight for the development of high quality and cost-effective programs for the following areas of the Northeast including Radiology, Pharmacy, Laboratory, Rehab Services, and Respiratory Services. Ensures contracted services such as EVS, F+N, and Transport KPl's are exceeding targets while maintaining quality and customer experience goals. This position will have responsibility for ensuring efficient services are designed to meet the needs of patients, physicians and staff across the region. This role partners with the other leaders to drive sustainable growth, improve margins, and deliver exceptional operational results.
Qualifications
Required Education: Master's degree in medical discipline.
Preferred Education: Degree in Business Administration or Health Care Administration.
Necessary Skills: 1. Leadership and people management: transformative leadership, coaching, cross-functional collaboration.
2. Operational excellence: patient flow optimization, throughput, capacity planning, demand forecasting.
3. Financial acumen: budgeting, cost management, revenue cycle understanding, capital planning.
4. Quality and safety focus: data-driven improvement, risk mitigation, accreditation readiness.
5. Communication: clear, persuasive communication with clinicians, staff, and external partners.
6. Technology fluency: EMR systems, Bl tools, scheduling and bed-management platforms.
7. Change management: leading complex initiatives across diverse teams.
8. Demonstrated ability to collaborate with others to achieve organizational goals and objectives.
Required Experience: 7+ years in hospital operations -AND- 5+ years at a Director level position
Preferred Experience: Experience in an academic medical center.
Supervision: 600+ team members
Budgetary Responsibility: $90,000,000.00 Required Licensure/Certifications: N/A Preferred Licensure/Certifications: N/A
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